Maintenance Engineer III (Kitchen Mechanic) Full-Time - Arizona Biltmore

Pyramid Global Hospitality•Phoenix, AZ

8d•Onsite

About The Position

Pyramid Global Hospitality is hiring a full-time Maintenance Engineer III for the Arizona Biltmore Property Operations Team. The position primarily works as a Kitchen Mechanic, with assignments to other areas as needed. The schedule is 6:00 a.m.–2:30 p.m., Monday through Friday, with flexibility required based on business needs. The role performs repairs and preventive maintenance throughout guest suites, public spaces, outlets, back-of-house areas, and kitchens. Work includes responding to guest requests, inspecting facilities and equipment, troubleshooting HVAC, refrigeration, plumbing, and electrical issues, maintaining accurate records, and following safety and emergency procedures. Kitchen Mechanic assignments include maintaining kitchen equipment and areas, completing daily safety checks, and performing routine maintenance on exhaust hoods and make-up air units. The position may also involve maintaining an inventory of supplies, reporting repairs requiring further action, and completing other duties and special projects as assigned. Pyramid describes its workplace as focused on respect, support, career growth, collaboration, and opportunities to learn and develop.

Requirements

High school diploma or equivalent.
Basic experience in maintenance trades, including electrical, plumbing, mechanical, and carpentry.
Prior customer service experience.
Availability to work 6:00 a.m.–2:30 p.m. Monday through Friday, with flexibility based on business needs.
Ability to respond appropriately to emergencies and follow OSHA and EPA regulations.

Nice To Haves

Training or apprenticeship in mechanics, carpentry, HVAC, refrigeration, and/or electrical.
At least one year of experience in a hotel or resort.
Certification in mechanics, carpentry, HVAC, refrigeration, and/or electrical.
Valid Arizona driver’s license.
CPR/First Aid certification.
CPO certification.

Responsibilities

Perform repairs and preventive maintenance in guest suites, public spaces, outlets, back-of-house areas, and other assigned locations.
Respond to guest calls and complete written assignment sheets from supervisors.
Visually inspect facilities and equipment and identify items needing repair.
Maintain knowledge of a wide variety of maintenance trades.
Respond appropriately to fire and other emergency procedures.
Follow OSHA and EPA regulations and take steps to reduce risks of injury and property damage.
Schedule workload effectively and maintain detailed logs and inspection records.
Perform routine repairs and maintenance of guest rooms and equipment as requested by guests.
Assess and troubleshoot HVAC, refrigeration, plumbing, and electrical issues and determine appropriate next steps.
For plumbing work, perform soldering, use basic pipe knowledge, and measure and select fittings for re-piping.
For electrical work, troubleshoot low-voltage control circuits and work with contactors, transformers, relays, and other low-voltage system components.
For HVAC work, replace components such as air filters and actuators and check thermostats.
Perform basic carpentry and troubleshooting tests.
Use schematics, electrical tools, and manual hand tools.
When assigned to HVAC, perform routine maintenance on split systems, fan coil units, rooftop units, air-handling units, and mini-splits.
When assigned to HVAC, maintain a basic understanding of split systems and/or fan coil units.
When assigned as Kitchen Mechanic, perform routine repairs and maintenance on kitchen equipment and in kitchen areas essential to operations.
When assigned as Kitchen Mechanic, perform daily safety checks and routine maintenance of exhaust hoods and make-up air units.
Maintain an inventory of supplies needed for the job.
Report major repairs and items that cannot be repaired to supervisors and, if necessary, place a suite out of order.
Perform other duties and special projects as assigned, including waterproofing, shop cleanup, and hazardous-material labeling.