Maintenance Dispatcher

Vacatia•Kissimmee, FL
•Onsite

About The Position

The Maintenance Dispatcher coordinates daily maintenance activities for the resort operations team to help keep facilities safe, functional, and guest-ready. The role assigns and tracks work orders, coordinates schedules, communicates with technicians, vendors, and leadership, and supports room-readiness procedures. The dispatcher also handles administrative tasks, prepares daily maintenance reports, and responds to emergencies by dispatching maintenance support. The position is based at 2975 Arabian Nights Blvd, Kissimmee, FL 34747, and pays $16 per hour.

Requirements

  • At least 3 months of hospitality or maintenance coordination experience.
  • Strong organization, multitasking, and communication skills.
  • Comfort using Microsoft Office, including Word and Excel.
  • Dependable and professional, with the ability to remain calm under pressure.
  • High school diploma or GED.
  • Flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

  • Resort or timeshare experience preferred.

Responsibilities

  • Assign and track maintenance work orders to ensure timely completion.
  • Coordinate daily and weekly maintenance schedules for the team.
  • Communicate with technicians, vendors, and leadership.
  • Monitor open tasks and report delays or issues.
  • Handle phone and radio communication professionally and efficiently.
  • Assist with administrative tasks such as signage, labeling, and key management.
  • Generate and distribute daily maintenance reports.
  • Support the Facilities Manager and assist with room-readiness procedures.
  • Respond to emergencies and dispatch maintenance support as needed.
  • Maintain a courteous and professional approach with guests and coworkers.

Benefits

  • Hands-on experience in resort facilities and operations.
  • Opportunities for growth and advancement within hospitality.
  • Collaborative, service-driven resort team.
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