Maintenance Attendant (non-driving) - USA

Metropolis Technologies•DORADO, PR

About The Position

SP+, a Metropolis company, is hiring a non-driving Maintenance Attendant to perform maintenance and cleaning duties at a parking location and assist guests. The attendant maintains the garage or lot, checks equipment and safety items, reports maintenance needs and unusual occurrences, and supports guest satisfaction. The position may also cover other location duties, such as cashier or attendant, as needed. Previous experience is preferred but is not required for all positions.

Requirements

High school diploma or a combination of experience and education.
Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Depending on the assignment and location, may require maintenance, electrical, or painting experience or skills training.
Clear oral communication, including listening, seeking clarification, and responding to questions.
Clear written communication and ability to read and interpret written information.
Positive guest-service attitude and ability to respond to service requests and treat clients, guests, vendors, executives, and fellow associates respectfully.
Ability to adapt to workplace changes, delays, and unexpected events.
Sound and accurate judgment and professionalism under pressure.
Ability to read, write, and interpret English and respond to common guest inquiries or complaints.
Ability to use hands and fingers and communicate with guests and fellow associates.
Ability to sit; reach; stand or walk for long periods, up to 8 hours; climb; balance; stoop; kneel; crouch; and frequently twist, turn, stretch, and bend.
Ability to regularly lift and move 50 pounds or more and move relatively quickly.
Ability to withstand dust, chemicals, other possible irritants, and extreme weather conditions including rain, snow, cold, and heat.
Availability for special shifts and, if required by the location, third shift and/or weekends.

Nice To Haves

Previous experience is preferred, but not required for all positions.

Responsibilities

Perform maintenance and cleaning tasks according to checklists and directions from the location manager or supervisor, removing dirt, dust, litter, and debris.
Walk the garage daily to identify and correct maintenance problems.
Sweep and clean garage entrances, exits, stairwells, surface-area rails, booth, office, restrooms, sidewalks, and roadways.
Empty trash cans in the garage, booths, and office.
Paint and maintain poles, signs, doors, walls, curbs, islands, gates, and other designated surfaces.
Replace burned-out bulbs and apply oil absorbent to oil spills.
Submit requests for repairs or maintenance.
Check safety items, including whether gate arms and clearance bars are secure.
Check ticket spitters and gates daily for proper operation, ticket supply, clock accuracy, and appearance.
Provide ticket and gate-counter records to the Manager.
Maintain an inventory of janitorial supplies and a garage or lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment, and other applicable electrical tools.
Shovel, plow, or blow snow from entrance or exit ramps and other areas designated by the location Manager.
Report suspected policy violations, safety hazards, and unusual occurrences to the location Manager in a timely manner.
Follow the Three Keys to Guest Satisfaction and Five Guest Service Behaviors.
Assist guests and resolve complaints independently or with a supervisor's assistance.
Learn the operation and cover other duties, including cashier or attendant work, as needed.
Maintain a neat appearance and wear the complete uniform before and during scheduled shifts.
Perform other duties as assigned.