Parking Attendant (non-driving / non-valet)

Propark Mobility•Houston, TX
•$14 - $15•Onsite

About The Position

Propark Mobility is hiring non-driving Parking Attendants for full-time and part-time opportunities in Houston, Texas, with immediate starts. The role involves directing customers to parking spaces, issuing and processing parking tickets, completing daily shift records, and providing courteous customer service. Attendants may also perform small cleaning or maintenance tasks and other duties or projects assigned by location management. The position offers morning, evening, overnight, weekend, and holiday availability options. Pay is $14.00–$15.00 per hour, plus cash tips.

Requirements

  • Be at least 18 years old.
  • Read, comprehend, and communicate effectively verbally and in writing.
  • Work effectively in a fast-paced environment.
  • Maintain a professional and friendly demeanor with coworkers and parking customers.
  • Resolve customer issues in a professional and friendly manner.
  • Be available for morning, evening, and overnight shifts.

Nice To Haves

  • High school degree; preferred but not required.
  • At least one year of customer service experience.

Responsibilities

  • Direct patrons to where they should park.
  • Issue tickets to customers and record the required information on each ticket.
  • Process exception transactions, such as lost tickets and grace-period tickets, according to company policy, including completing applicable forms.
  • Complete daily shift paperwork, recording transactions by parking rate, vehicles entering and leaving the facility, contract parkers, vehicles remaining in the facility, validated tickets, and exception tickets.
  • Provide the company’s service standards to each customer by maintaining the required uniform appearance, delivering the company greeting, answering questions, resolving issues, and thanking customers upon exit.
  • Complete small cleaning or maintenance tasks according to company maintenance checklists when requested by local management.
  • Complete special projects and other duties assigned by location management based on operational needs.

Benefits

  • Free parking at the assigned Propark location(s).
  • Flexible scheduling.
  • Paid holidays.
  • Wellness benefits provided according to city or state mandates.
  • Free, confidential employee assistance program available 24/7 to employees and their families, including three free counseling sessions for each employee and each household family member.
  • Full-time employees receive paid vacation and an additional day off on their birthday.
  • Full-time employees receive a benefits package including medical, HSA, FSA, dental, vision, six supplemental insurances, commuter benefits, pet insurance, and 401(k).
  • The company offers seven paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.
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