Parking Attendant (non-driving / non-valet)
About The Position
Propark Mobility is hiring non-driving, non-valet Parking Attendants for full-time and part-time opportunities in Columbus, Ohio, with morning shifts and an immediate start. Attendants direct patrons to parking spaces, issue and process parking tickets, document transactions, and provide friendly, professional service to customers. The role may also include small cleaning or maintenance tasks, special projects, and other duties based on operational needs. The position requires standing, walking, sitting, using hands and fingers, handling tools or controls, reaching, talking, and hearing. Employees may occasionally lift or move objects weighing up to 25 pounds. The work may involve the weather conditions prevalent at the time, regular exposure to fumes and airborne particles, and minimal-to-moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- Be at least 18 years old.
- Ability to read, comprehend, and communicate effectively verbally and in writing.
- Ability to work in a fast-paced environment.
- Ability to maintain a professional and friendly demeanor with employees and parking customers.
- Ability to resolve customer issues professionally and courteously.
- Ability to stand, walk, sit, use hands and fingers, handle tools or controls, reach with hands or arms, talk, and hear.
- Ability to occasionally lift or move objects weighing up to 25 pounds.
Nice To Haves
- High school degree preferred but not required.
- At least one year of customer service experience.
Responsibilities
- Direct patrons where to park.
- Issue tickets to customers and record the required information on each ticket.
- Process exception transactions, such as lost-ticket and grace-period transactions, according to company policy, including completing applicable forms.
- Complete daily shift paperwork recording transactions by parking rate, vehicles entering and leaving the facility, contract parkers, vehicles remaining in the facility, validated tickets, and exception tickets.
- Provide service according to company standards, including maintaining the required uniform appearance, giving the company greeting, answering questions, resolving issues, and thanking customers upon exit.
- Complete small cleaning or maintenance tasks according to company checklists when requested by local management.
- Complete other special projects assigned by location management.
- Perform other duties as assigned based on operational needs.
Benefits
- Free parking while working at assigned Propark locations.
- Flexible scheduling.
- Paid holidays.
- Wellness benefit provided according to city or state mandates.
- Free and confidential employee assistance program available 24/7, including three free counseling sessions for each employee and each household family member.
- Full-time employees receive paid vacation and an additional day off on their birthday.
- Full-time employees receive a benefits package including medical, HSA, FSA, dental, vision, six supplemental insurances, commuter benefits, pet insurance, and 401(k).
- The company offers seven paid holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
