Parking Attendant (non-driving / non-valet)

Propark Mobility • New Haven, CT

10d

About The Position

Propark Mobility is hiring non-driving, non-valet Parking Attendants for full-time and part-time opportunities in New Haven, Connecticut, with immediate starts. Attendants direct patrons to parking spaces, issue tickets, process exception transactions, and complete daily shift paperwork. They provide courteous customer service in accordance with company standards and may perform small cleaning or maintenance tasks and other duties as assigned by location management based on operational needs.

The role offers morning, evening, and overnight availability, and includes weekend and holiday scheduling. Employees may work in weather conditions, around fumes and airborne particles, with noise ranging from minimal to moderate. The position requires standing, walking, sitting, using hands and fingers, handling tools or controls, reaching, talking, and hearing; occasional lifting or moving of objects up to 25 pounds may be required.

Requirements

• At least 18 years old.
• Ability to read, comprehend, and communicate effectively verbally and in writing.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor with coworkers and parking customers.
• Ability to resolve customer issues professionally and in a friendly manner.
• Availability for mornings, evenings, and overnight shifts.
• Ability to meet the position’s physical demands, including occasionally lifting or moving objects up to 25 pounds.

Nice To Haves

• High school degree preferred, but not required.
• At least one year of customer service experience.

Responsibilities

• Direct patrons to where they should park.
• Issue tickets to customers and record the required information on each ticket.
• Process exception transactions, such as lost tickets and grace-period tickets, according to company policy, including completing applicable forms.
• Complete daily shift paperwork recording transactions by parking rate, vehicles entering and leaving the facility, contract parkers, vehicles remaining in the facility, validated tickets, and exception tickets.
• Provide the company’s standards of service by maintaining the required uniform appearance, using the company greeting, answering questions, resolving issues, and thanking customers upon exit.
• Complete small cleaning or maintenance tasks according to company maintenance checklists when requested by local management.
• Complete special projects assigned by location management.
• Perform other duties as assigned based on operational needs.

Benefits

• Free parking while working at assigned Propark locations.
• Flexible scheduling.
• Paid holidays.
• Wellness benefits according to city or state mandates.
• Free and confidential 24/7 employee assistance program for employees and their families, including three free counseling sessions for each employee and each household family member.
• For full-time employees: paid vacation and an extra day off on their birthday.
• For full-time employees: benefits package including medical, HSA, FSA, dental, vision, six supplemental insurances, commuter benefits, pet insurance, and 401(k).
• Seven paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed