Parking Attendant (non-driving / non-valet)

Propark Mobility • Cleveland, OH

9d • Onsite

About The Position

Propark Mobility is hiring full-time and part-time Parking Attendants in Cleveland, Ohio. This is a non-driving, non-valet role with evening, weekend, and holiday shifts. The position pays $15.00 per hour plus cash tips, and the company is hiring for immediate starts.

Parking Attendants direct patrons to parking spaces, issue and process parking tickets, handle exception transactions according to company policy, and complete daily shift paperwork. They provide customer service according to company standards, may perform small cleaning or maintenance tasks, and complete other duties or special projects as assigned by location management.

The role involves standing, walking, sitting, using hands and fingers, handling tools or controls, reaching, talking, and hearing. Employees may occasionally lift or move objects weighing up to 25 pounds. The work environment may include weather conditions, regular exposure to fumes and airborne particles, and minimal to moderate noise.

Requirements

• Must be at least 18 years old.
• Ability to read, comprehend, and communicate effectively verbally and in writing.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor with employees and parking customers.
• Ability to resolve customer issues in a professional and friendly manner.
• Must be able to meet the described physical demands, including occasionally lifting or moving objects up to 25 pounds; reasonable accommodations may be made.

Nice To Haves

• High school degree preferred but not required.
• At least one year of customer service experience.

Responsibilities

• Direct patrons where to park.
• Issue customer tickets and record required information on each ticket.
• Process exception transactions, such as lost-ticket and grace-period transactions, according to company policy and complete applicable forms.
• Complete daily shift paperwork, recording transactions by parking rate, vehicles entering and leaving the facility, contract parkers, vehicles remaining in the facility, validated tickets, and exception tickets.
• Provide service according to company standards, including maintaining the required uniform appearance, giving the company greeting, answering questions, resolving issues, and thanking customers upon exit.
• Complete small cleaning or maintenance tasks according to company checklists when requested by local management.
• Complete special projects assigned by location management.
• Perform other duties as assigned based on operational needs.

Benefits

• Free parking while working at assigned Propark locations.
• Flexible scheduling.
• Paid holidays.
• Wellness benefits according to city or state mandates.
• Free, confidential employee assistance program available to employees and families 24/7, including three free counseling sessions for each employee and each household family member.
• For full-time employees: paid vacation and an extra day off on their birthday.
• For full-time employees: benefits package including medical, HSA, FSA, dental, vision, six supplemental insurance plans, commuter benefits, pet insurance, and 401(k).
• Seven paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed