Parking Attendant (non-driving / non-valet)

Propark Mobility • Lawrence, MA

6d • $18 - $20 • Onsite

About The Position

Propark Mobility is hiring part-time, non-driving Parking Attendants in Lawrence, Massachusetts. The schedule is Monday through Friday, 6:00 a.m. to 10:00 a.m. The role involves directing patrons to parking spaces, issuing tickets, processing exception transactions, completing shift paperwork, and providing friendly, professional customer service. Attendants may also be asked to perform small cleaning or maintenance tasks and other projects assigned by location management.

Requirements

• At least 18 years old.
• Prior customer service experience is required.
• Ability to read, comprehend, and communicate effectively verbally and in writing.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor with employees and parking customers.
• Ability to resolve customer issues in a professional and friendly manner.

Nice To Haves

• High school degree; preferred but not required.
• At least one year of customer service experience.

Responsibilities

• Direct patrons where to park.
• Issue tickets to customers and record the required information on each ticket.
• Process exception transactions, such as lost tickets and grace-period tickets, according to company policy, including completing applicable forms.
• Complete daily shift paperwork, recording transactions by parking rate, vehicles entering and leaving the facility, contract parkers, vehicles remaining in the facility, validated tickets, and exception tickets.
• Meet company service standards by maintaining the required uniform appearance, giving the company greeting, answering questions, resolving issues, and thanking each customer upon exit.
• Complete small cleaning or maintenance tasks according to company checklists when asked by local management.
• Complete other special projects assigned by location management.

Benefits

• Free parking while working at an assigned Propark location.
• Flexible scheduling.
• Paid holidays.
• Wellness benefits according to city or state mandates.
• Free, confidential 24/7 employee assistance program for employees and their families, including three free counseling sessions for each employee and each household family member.
• Full-time employees receive paid vacation and an extra day off on their birthday.
• Full-time employees are offered a benefits package including medical, HSA, FSA, dental, vision, six supplemental insurances, commuter benefits, pet insurance, and 401(k).
• The company offers seven paid holidays, including a floating birthday holiday; part-time positions are not eligible for health insurance benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED