Parking Attendant (non-driving / non-valet)

Propark Mobility•City of White Plains, NY
•$17 - $18•Onsite

About The Position

Propark Mobility is hiring non-driving, non-valet Parking Attendants for full-time and part-time opportunities in White Plains, New York. The role directs patrons to parking spaces, issues and processes parking tickets, completes shift paperwork, and provides courteous customer service. Attendants may also be asked to complete small cleaning or maintenance tasks and other projects or duties as assigned by location management. The position pays $17.00–$18.00 per hour. Morning and afternoon shifts are available, including weekends and holidays. The job may involve exposure to prevailing weather conditions, fumes, airborne particles, and minimal-to-moderate noise. Employees must be able to stand, walk, sit, use their hands, handle tools or controls, reach, talk, hear, and occasionally lift or move objects weighing up to 25 pounds. Reasonable accommodations may be made for employees with disabilities. Propark promotes from within and offers free parking while working at an assigned location, flexible scheduling, paid holidays, wellness benefits, and a free, confidential employee assistance program available to employees and their families 24/7. Full-time employees receive paid vacation, an additional day off for their birthday, and a benefits package that includes medical coverage, HSA, FSA, dental, vision, six supplemental insurance options, commuter benefits, pet insurance, and a 401(k). The company provides seven paid holidays; eligibility for health insurance varies by position type, and wellness benefits are provided according to city or state mandates.

Requirements

  • Must be at least 18 years old.
  • Ability to read, comprehend, and communicate effectively verbally and in writing.
  • Ability to work in a fast-paced environment.
  • Ability to maintain a professional and friendly demeanor with employees and parking customers.
  • Ability to resolve customer issues professionally and courteously.
  • Ability to perform the physical demands of the role, including standing, walking, sitting, using hands and fingers, handling tools or controls, reaching, talking, and hearing; occasionally lift or move objects up to 25 pounds.

Nice To Haves

  • High school degree preferred but not required.
  • At least one year of customer service experience.

Responsibilities

  • Direct patrons to available parking spaces.
  • Issue parking tickets and record the required information on each ticket.
  • Process exception transactions, such as lost tickets and grace-period tickets, according to company policy, including completing applicable forms.
  • Complete daily shift paperwork, recording transaction counts by parking rate, vehicles entering and leaving the facility, contract parkers, vehicles remaining in the facility, validated tickets, and exception tickets.
  • Provide company-standard customer service, including maintaining the required uniform appearance, using the company greeting, answering questions, resolving issues, and thanking customers upon exit.
  • Complete small cleaning or maintenance tasks according to company checklists when requested by local management.
  • Complete special projects and other duties assigned by location management based on operational needs.

Benefits

  • Free parking while working at an assigned Propark location.
  • Flexible scheduling.
  • Paid holidays.
  • Wellness benefits according to city or state mandates.
  • Free, confidential employee assistance program available to employees and their families 24/7, including three free counseling sessions for each employee and each household family member.
  • Full-time employees: paid vacation and an additional day off on their birthday.
  • Full-time employees: benefits package including medical coverage, HSA, FSA, dental, vision, and six supplemental insurance options.
  • Full-time employees: commuter benefits, pet insurance, and 401(k).
  • Seven paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.
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