Maintenance Assistant (Mantenimiento) Hampton Inn & Suites Crabtree
About The Position
The Maintenance Assistant supports the general maintenance of the hotel, including mechanical, electrical, plumbing, exterior and interior finishing, and information systems. The role helps maintain preventive maintenance schedules and records, inspection schedules and files, emergency action plans, safety protocols, inventory and budget controls, contractor contacts, training schedules, and work-order tracking. The position also supports staff on technical or labor-intensive projects, coordinates contractors for work outside preventive maintenance, and communicates and coordinates work that affects other departments. Team members are expected to exceed guest and colleague expectations and contribute to the hotel’s standards for service, quality, consistency, and attention to detail. Employees may be asked to assist outside their usual work areas. Uniform components are issued by the hotel and should be worn only during hotel shifts; non-slip shoes are required.
Requirements
- High school diploma or GED.
- Six to twelve months of related experience and/or training, or an equivalent combination of education and experience.
- Ability to read and write in English and perform mathematical computations such as addition and multiplication.
- Ability to communicate effectively with guests using tact and diplomacy, and to solve practical problems.
- Knowledge and experience in general carpentry, exterior and interior finishing, plumbing, electrical work, HVAC, FF&E, landscaping, and information systems technology.
- Ability to stand, walk, talk, and listen, and to spend a large portion of the day or shift on foot.
- Ability to stoop, kneel, crouch, reach with hands and arms, and use hands to handle or feel tools and controls.
- Ability to lift and move heavy objects, including items weighing 25–50 pounds.
- Ability to bend, climb stairs, carry items, and remain focused while moving about.
- Availability to work weekends and holidays on a flexible schedule that can vary from week to week.
Responsibilities
- Seek opportunities to exceed guest and team member expectations.
- Help maintain daily, weekly, monthly, and quarterly preventive maintenance schedules for the physical plant.
- Help maintain electronic and hardcopy files for preventive maintenance tasks.
- Help schedule routine city, state, and federal inspections and maintain records of inspections and compliant and non-compliant actions.
- Help maintain an emergency action plan and a maintenance MSDS filing system.
- Help maintain safety protocols in compliance with NC OSHA.
- Help maintain inventory controls for general maintenance supplies and tools, as well as budget controls.
- Help maintain files of supplier and contractor contacts, including emergency contacts.
- Help maintain hire and release protocols.
- Help maintain training schedules for engineering technicians performing routine preventive maintenance.
- Help maintain a work-order tracking system.
- Help maintain communication and logistics protocols for work that directly affects other departments.
- Assist staff with technical or labor-intensive projects and provide the tools needed to complete the work.
- Schedule contractors for work outside the scope of preventive maintenance.
- Assist in areas of the hotel outside the typical work area when requested during a scheduled shift.
- Wear hotel-issued uniform items only during hotel shifts and wear non-slip shoes for safety.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
