Assistant Maintenance Engineer (Hampton Inn and Suites Brier Creek)

WINWOOD HOSPITALITY GROUP•Raleigh, NC
•Onsite

About The Position

The Assistant Maintenance Engineer supports general hotel maintenance, including mechanical, electrical, plumbing, exterior and interior finishing, and information systems. The role helps maintain preventive maintenance schedules and records, inspection and emergency-action systems, safety protocols, inventory and budget controls, supplier and contractor records, hiring and release protocols, technician training, work-order tracking, and communication and logistics for work affecting other departments. The position also assists staff with technical or labor-intensive projects, provides tools needed to complete jobs, and schedules contractors for work outside the preventive-maintenance scope. The hotel operates year-round, 24 hours a day. During scheduled shifts, the employee may be asked to assist in areas outside their typical work areas. The schedule may vary from week to week, and weekend and holiday availability is required. Hotel-issued uniform items, including a name tag, are to be worn only during hotel shifts; non-slip shoes are required for safety.

Requirements

  • High school diploma or GED.
  • Six to twelve months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to read and write in English and perform basic mathematical computations such as addition and multiplication.
  • Ability to communicate effectively with guests using tact and diplomacy, and to solve practical problems.
  • General knowledge and experience in carpentry, exterior and interior finishing, plumbing, electrical work, HVAC, FF&E, landscaping, and information systems technology.
  • Ability to stand, walk, talk, and listen, and to remain on foot for a large portion of the day or shift.
  • Ability to stoop, kneel, crouch, reach, and handle tools or controls; lift or move heavy objects; bend, climb stairs, and carry items weighing 25–50 pounds.
  • Availability to work weekends and holidays on a flexible schedule that may vary from week to week.
  • Wear non-slip shoes for safety.

Responsibilities

  • Seek opportunities to exceed guest and team-member expectations.
  • Help maintain preventive-maintenance schedules and electronic and hardcopy records.
  • Help coordinate routine city, state, and federal inspections and maintain records of inspections and compliant or non-compliant actions.
  • Help maintain an emergency action plan and a filing system for maintenance safety data sheets (MSDS).
  • Help maintain safety protocols in compliance with NC OSHA.
  • Help maintain inventory controls for general maintenance supplies and tools, as well as budget controls.
  • Help maintain supplier and contractor contact records, including emergency contacts.
  • Help maintain hiring and release protocols and a training schedule for engineering technicians performing routine preventive maintenance.
  • Help maintain a system for tracking work orders and protocols for communicating and coordinating work that affects other departments.
  • Assist staff with technical or labor-intensive projects and provide the tools needed to complete work.
  • Schedule contractors for work outside the scope of preventive maintenance.
  • Assist in other hotel areas when asked during scheduled shifts.
  • Wear hotel-issued uniform items only during hotel shifts and wear non-slip shoes for safety.
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