Maintenance Apprentice - Crescent Cove / 474 Natoma

Brighthaven•San Francisco, CA

8d•$18 - $19

About The Position

The Maintenance Apprentice is an essential member of the property maintenance team and reports directly to the Community Manager. The role requires professionalism, effective communication, and courteous interactions with residents, staff, vendors, prospects, and visitors. The apprentice helps preserve the property's appearance and operation by performing minor repairs, managing time effectively, and prioritizing tasks to maintain high standards for residents. The position provides maintenance service in response to resident requests and preventative maintenance needs, helps prepare vacant apartments for leasing and move-ins, and supports upkeep of the grounds, common areas, and amenities. The apprentice follows company and property procedures, safety standards, applicable codes, Fair Housing requirements, the Americans with Disabilities Act, and other laws pertaining to the apartment industry. This role is classified as essential staff and may involve reporting during inclement weather or traveling to sister communities for maintenance support.

Requirements

At least 2 years of grounds or porter experience.
Knowledge of and ability to safely operate property maintenance equipment, such as a pressure washer, leaf blower, and snowblower.
Ability to perform minor maintenance and repairs.
Detail-oriented and thorough.
Strong time-management and organizational skills to handle multiple tasks efficiently.
Ability to work independently and as part of a team in a fast-paced environment.
Thorough understanding of safety hazards and proper use of cleaning and sanitizing solutions.
Good interpersonal skills and a polite, courteous demeanor toward staff, prospects, residents, vendors, and property visitors.
Basic knowledge of Fair Housing Laws and OSHA requirements.
High school diploma or equivalent.
Ability to meet the physical and working-condition requirements of the role, including frequent standing and walking, occasional squatting, bending, twisting, pushing, and pulling, and potential work at elevated sites or on uneven ground.

Responsibilities

Provide exceptional customer service and high-quality maintenance service.
Complete resident-requested work orders and preventative maintenance by diagnosing defects or problems and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
Prepare vacant apartment homes for leasing and new move-ins by completing pre-move-out inspections, creating punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Maintain grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
Support cost-control efforts by repairing parts rather than replacing them when possible, avoiding waste, and using tools and equipment correctly.
Assist with routine and periodic property inspections; identify safety and risk-management concerns, help keep the property in good repair, and communicate physical-property needs to management.
Track maintenance inventory, return unused materials and equipment to their designated locations, and notify the maintenance supervisor when items need to be reordered.
Follow safety procedures and promptly report equipment malfunctions, injuries, accidents, and other safety issues to the appropriate people.
Attend and participate in routine safety meetings, complete required OSHA and other safety-related training, and promptly and accurately report accidents and incidents.
Monitor and follow regulatory requirements, organizational standards, and operational processes; report violations or infractions to appropriate people.
Conduct business in accordance with company policies and procedures, Fair Housing, the Americans with Disabilities Act, and other laws pertaining to the apartment industry.
Report to work as essential staff, follow safety and business protocols, and provide maintenance support at sister communities if required.