Part Time Maintenance Technician - Crescent

Gallery Residential•Wildwood, FL
•Onsite

About The Position

The Service Technician performs technical and mechanical work to keep the interior and exterior of buildings, grounds, amenities, and common areas clean, safe, functional, and consistent with company standards. The role completes resident service requests and routine property upkeep, prepares vacant apartment homes for new residents, maintains inventory and documentation, assists with inspections and grounds maintenance, and supports safety, cost-control, and customer-service efforts. The position is scheduled Tuesdays and Thursdays from 8:00 AM to 5:00 PM with a one-hour lunch break. Evening, weekend, and holiday call coverage may also be required. The technician must be able to perform essential job functions unaccompanied and work at the designated site with predictable attendance and punctuality. The work takes place inside and outside apartment buildings and throughout the property, including amenities. It involves frequent exposure to outdoor weather and other potentially unpleasant or hazardous conditions. Routine travel may be needed to assist other properties or attend training, meetings, or other work-related activities. The position has no supervisory responsibilities.

Requirements

  • Employment history demonstrating knowledge and skills sufficient for the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
  • EPA Type I and II or Universal certification for refrigerant recycling.
  • All certifications required by applicable state and local jurisdictions.
  • Current valid driver’s license.
  • Ability to read, write, and communicate effectively in a company support role, serve as a first point of contact, and answer questions about department operating policies.
  • Mathematical skills to perform basic maintenance calculations using whole numbers, decimals, and fractions.
  • Ability to apply logical thinking and common-sense reasoning to identify and correct problems and follow written, oral, or diagrammed instructions.
  • Ability to work through problems involving several concrete variables in standardized situations.
  • Proficiency with internet, word-processing, spreadsheet, and database-management programs to maintain and provide information and records.
  • Ability to work independently on essential job functions and to meet attendance and punctuality expectations.
  • Ability to work in stressful conditions and maintain peaceful working relationships with coworkers and residents.
  • Ability to work indoors and outdoors in all weather conditions, access all interior and exterior parts of the property and amenities, walk extended distances, navigate stairs, and operate golf carts at properties where they are used.
  • Ability to push, pull, lift, carry, or maneuver up to 50 pounds independently and up to 150 pounds with assistance.
  • Ability to perform the position’s physical activities, including regular use of hands, talking, hearing, standing, walking, reaching, climbing, stooping, and squatting; required vision includes close, distance, color, peripheral, and depth perception and ability to adjust focus.

Nice To Haves

  • High school diploma or GED.
  • Property management system experience.

Responsibilities

  • Complete resident-requested work orders within 24 to 48 hours and perform routine property upkeep by diagnosing issues and making repairs in accordance with company policies, safety standards, and applicable codes.
  • Complete the make-ready process for vacant apartments, including pre-move-out inspections, preparing punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
  • Follow maintenance-shop procedures for obtaining and returning supplies, materials, tools, and equipment; track inventory and notify the maintenance supervisor of reordering needs.
  • Complete service-request documentation and other paperwork accurately and on time.
  • Maintain grounds, common areas, and amenities by picking up debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signs as needed.
  • Support cost-control programs by repairing parts when practical, using supplies carefully, and properly using tools and equipment.
  • Periodically inspect work performed by contractors, vendors, and other service providers to verify quality and compliance with scope and specifications.
  • Follow company safety and risk-management policies, attend safety meetings and required training, and promptly and accurately report accidents and incidents.
  • Provide respectful customer service to residents and others, answer questions, respond sensitively to complaints, and complete work orders efficiently and urgently.
  • Assist with routine and periodic property inspections to identify safety and risk concerns, maintain the property, and communicate physical needs to management.
  • Maintain reliable, punctual attendance at the designated worksite and meet the physical demands and performance expectations of the position.
  • Participate in community activities and industry-related groups that support personal development and company business goals.
  • Work collaboratively with on-site team members to prioritize solutions and support journey metrics; understand issues and opportunities and pursue innovative solutions.
  • Engage with residents, prospective residents, associates, and stakeholders to understand their needs and represent company values.
  • Create and maintain clear, sequenced plans for projects and help lead cross-functional teams through change programs and projects.
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