Mainline Service Advisor | Commission-Based - Tonkin Hillsboro Ford
About The Position
You are an experienced Service Advisor who thrives on clear communication, organization, and delivering a positive customer experience. With prior Service Advisor experience—ideally at a domestic dealership—you understand how important it is to be the bridge between the service department and clients. You take pride in setting expectations, keeping customers informed, and helping ensure every service visit runs smoothly. In this role, your primary responsibility will be communicating with customers who are either having their vehicles serviced or scheduling upcoming maintenance. If you’re looking for a long‑term opportunity where your experience is valued and your career growth is supported, this could be the right next step. You’ll join Tonkin Hillsboro Ford, a rapidly growing dealership with big plans for 2026 and beyond. Known for developing talent and promoting from within, Tonkin Hillsboro Ford is an excellent place to grow your career while being part of an expanding, forward‑thinking team. When you join the Tonkin Family of Dealerships, you become part of a well‑established automotive group that believes in investing in its people and building careers—not just filling positions. The company offers internal growth opportunities, a supportive, team-oriented culture, training & development, stability & reputation, and modern facilities & resources.
Requirements
- 1-3 years of previous Automotive Advising
- A desire to work effectively in a team environment
- Strong attention-to-detail
- Must be willing to work a Tuesday - Saturday schedule
- Must be 18 years or older with a valid driver's license and clean driving record
- Able to pass a criminal background check and pre-employment drug screen
Nice To Haves
- Prior Service Advisor experience at a domestic dealership
Responsibilities
- Ensure that customers receive prompt, courteous, and effective service
- Drive the sales of technicians' time to meet the department's sales forecast
- Prioritize required services and be prepared to provide options upon request
- Keep customers informed of completion times, service expenses, and possible changes
- Ensure customers have positive dealership experience
Benefits
- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
- Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
- A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
- 401(k) with Company Match
- Generous Paid Time Off that begins accruing from Day 1
- Exclusive employee pricing for you and your family on parts, service, and vehicles
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
