Automotive Sales BDC Representative | Commission-Based - Tonkin Hillsboro Chevrolet
About The Position
This role is for a hardworking, customer-focused communicator who enjoys connecting with people and providing exceptional service. The ideal candidate will have strong phone etiquette, a positive attitude, and a willingness to learn, with no prior automotive experience required. The primary responsibility is to reach out to customers by phone, email, and text to schedule appointments with the sales team, playing a key role in creating a smooth, welcoming experience by connecting customers with the right people at the right time. The position is with Tonkin Hillsboro Chevrolet, a dealership known for delivering an exceptional customer experience and providing a supportive environment where team members are trained, encouraged, and set up for long-term success. The Tonkin Family of Dealerships values growth, teamwork, and long-term opportunity, offering a supportive, team-oriented culture, career growth opportunities, ongoing training, and competitive compensation and benefits.
Requirements
- Hardworking, customer-focused communicator
- Strong phone etiquette
- Positive attitude
- Willingness to learn
- Professional appearance and behavior
- Strong computer and phone literacy
- Excellent communication skills
- Ability to work in a fast-paced environment while maintaining a positive, customer-focused attitude
- Must be 18 years or older
- Valid driver's license
- Clean driving record
- Able to pass a criminal background check
- Able to pass a pre-employment drug screen
Nice To Haves
- Prior experience in a Reception, Call Center, or BDC Representative role is preferred
Responsibilities
- Schedule appointments for customers to visit the dealership and meet with the sales team
- Deliver exceptional customer service in a fast-paced, high-energy environment
- Follow up with leads via phone calls, texts, or emails to confirm appointments and provide additional information
- Answer inbound calls and emails, addressing customer inquiries and scheduling requests
- Maintain organized records of customer interactions and appointments
Benefits
- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
- Company-Paid Life Insurance
- Employee Assistance Plan
- Text-based Telehealth
- A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
- 401(k) with Company Match
- Generous Paid Time Off that begins accruing from Day 1
- Exclusive employee pricing for you and your family on parts, service, and vehicles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
