Mailroom Supervisor

The GEO Group•Big Spring, TX

About The Position

The Mailroom Supervisor oversees facility mailroom operations, including sorting and delivering incoming mail and preparing and sending outgoing mail. The role supervises workflow to support efficiency and compliance with company standards, handles detainee and facility mail, maintains related records, and operates mailroom equipment. The supervisor may also oversee the receipt and allocation of office supplies and other miscellaneous items.

Requirements

High school diploma or equivalent certification.
At least one year of related work experience in mailroom operations.
Working knowledge of business English and spelling.
Ability to understand and carry out moderately complex oral and written instructions.
Ability to make minor decisions according to applicable rules and regulations when handling work problems.
Ability to maintain company records.
Ability to meet and deal effectively with the public and inmates.

Responsibilities

Supervise mailroom workflow to ensure efficiency and adherence to company standards, including providing significant input into performance evaluations and decisions involving development, retention, and termination.
Inspect and seal outgoing detainee mail, and log and inspect detainee packages.
Sort, locate, open, inspect, and bundle incoming detainee mail and publications.
Distribute inter-office mail to facility departments.
Document, process, and file incoming and outgoing mail denials.
Log and process incoming and outgoing legal, special, medical, and certified mail.
Operate the postage machine and other mailroom office machines.
Handle problems and special requests that arise.
May supervise the receipt and allocation of office supplies and other miscellaneous facility items.
Perform other duties as assigned.