Mailroom Supervisor

The MCS Group•Los Angeles, CA

About The Position

The Mailroom Supervisor oversees the daily operations of the mailroom, ensuring efficient, accurate, and timely processing, distribution, and delivery of incoming mail and packages. This position is based in the Fountain Valley, California area and works Monday through Friday on the day shift, with no weekends or nights.

Requirements

  • Previous experience in mailroom operations, office services, or facilities support.
  • Strong communication skills.
  • Excellent communication and customer service abilities.
  • Ability to lift and move packages and mail weighing up to 50 pounds, as required.

Responsibilities

  • Supervise, train, schedule, and provide direction to mailroom personnel.
  • Oversee the receipt, sorting, processing, and distribution of incoming mail, packages, and deliveries.
  • Manage outgoing mail, including preparation, postage, shipping, and courier services.
  • Ensure mailroom equipment is properly maintained and report service or repair needs.
  • Serve as the primary point of contact for mailroom-related questions, concerns, and escalations.
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