Inbound Mailroom Supervisor
About The Position
Conduent is seeking an Inbound Mailroom Supervisor to oversee daily mailroom operations at its on-site location in Lexington, Kentucky. The supervisor helps coordinate employee assignments, monitor workflows, support team leads, troubleshoot operational challenges, communicate with internal departments, and resolve customer issues. The role calls for a hands-on leader who can support a diverse team and keep a fast-paced operation running smoothly. The schedule is Monday through Friday, starting at 8:00 AM. The workday ends when all work is completed and the mailroom is organized and ready for the next business day; end times may vary based on operational needs. The pay rate is $20.00 per hour. Benefits are available starting on Day 1, and the position includes on-the-job training and opportunities for professional growth.
Requirements
- Previous management experience.
- Proficiency with Microsoft Office applications.
- Strong verbal and written communication skills.
- Excellent interpersonal skills and the ability to work effectively with a diverse group of employees.
- Strong problem-solving and troubleshooting abilities.
- Understanding of workflows, operational processes, and daily work coordination.
- Strong organizational skills and the ability to manage competing priorities.
- A dependable, solutions-focused approach to leadership and employee support.
- Must complete a criminal background check.
- Must be at least 18 years old.
- Must have a high school diploma or GED.
Responsibilities
- Assist employees with daily work assignments and help ensure tasks are completed efficiently.
- Monitor workflows and support productivity across mailroom operations.
- Oversee team leads to ensure their responsibilities are carried out effectively.
- Troubleshoot and resolve process-related and employee-related challenges.
- Open and manage IT and customer service tickets as needed.
- Research customer tickets and coordinate appropriate resolutions.
- Order supplies and help maintain resources needed for daily operations.
- Partner with other departments to address operational needs and resolve issues.
- Communicate with employees, team leads, and internal partners to support smooth workflows.
Benefits
- Medical, dental, and vision coverage starting Day 1.
- Career advancement and opportunities for professional growth.
- On-the-job training.
- May be eligible for a bonus or incentive based on business need.
- Health insurance coverage.
- Voluntary dental and vision programs.
- Life and disability insurance.
- Retirement savings plan.
- Paid holidays.
- Paid time off (PTO) or vacation and/or sick time.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
