Mailroom Courier

Ricoh•Boston, MA

About The Position

The Mailroom Courier supports daily business operations by transporting mail, packages, office supplies, and other business materials between regional locations. The role combines independent work, customer service, and hands-on mailroom support in a professional, collaborative environment. The courier is responsible for accurate and secure deliveries, mail processing and distribution, and maintaining delivery schedules. The position offers a consistent Monday–Friday daytime schedule with no evening or weekend shifts.

Requirements

  • Valid driver's license with a satisfactory driving record.
  • Ability to safely operate a vehicle in various traffic and weather conditions.
  • Ability to lift, carry, push, and pull packages and materials throughout the workday.
  • Strong organizational and time-management skills.
  • Excellent communication and customer service abilities.
  • Ability to work independently and demonstrate sound judgment.

Nice To Haves

  • Previous experience in courier services, mailroom operations, shipping and receiving, logistics, customer service, facilities support, or a related field.
  • Experience with mail processing or postage equipment.

Responsibilities

  • Transport mail, packages, office supplies, and business materials between regional locations using a company-provided vehicle.
  • Ensure timely, accurate, and secure delivery of materials to designated departments and locations.
  • Pick up, sort, and distribute incoming and outgoing mail and packages.
  • Process outgoing mail using postage and mail processing equipment.
  • Load, unload, and move packages and shipments safely and efficiently.
  • Maintain delivery schedules and coordinate daily pickup and distribution activities.
  • Perform routine vehicle inspections and promptly report maintenance or safety concerns.
  • Provide customer service while interacting with employees and business partners.
  • Assist with general mailroom operations and administrative support as needed.
  • Work independently while managing daily priorities and responsibilities.
  • Follow established safety procedures, transportation guidelines, and mail handling protocols.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement savings plan
  • Paid time off
  • Paid company holidays
  • Company-provided vehicle for work-related travel
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