Mailroom Clerk

JLL • Boston, MA

3d • $50,000 - $60,000 • Onsite

About The Position

As a Mailroom Clerk on JLL's Experience Services team, you will help keep the workplace running smoothly by ensuring mail, packages, and shipments reach the right people accurately and on time. You will work with colleagues across departments to streamline mail handling and support a positive workplace experience, while building relationships with teammates and clients and developing skills for long-term growth.

Requirements

• High school diploma or GED equivalent.
• 1–2 years of previous mailroom experience.
• Excellent written and oral communication skills in English.
• Strong computer skills, including word processing and database entry, and familiarity with fax and scanning equipment.
• Ability to learn new processes quickly.
• Ability to sort mail efficiently and accurately.
• Ability to lift at least 50 lbs.
• Ability to stand and remain active for extended periods throughout the day.
• Ability to work efficiently with hands and demonstrate good hand/eye coordination.
• Must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.

Nice To Haves

• Certified forklift operator certification.

Responsibilities

• Sort and collate incoming mail and packages, routing items to the correct departments and individuals.
• Process outgoing shipments through FedEx, UPS, DHL, and USPS, including weighing mail and applying the correct postage.
• Operate postage meters, forklifts, and electric pallet jacks to manage incoming and outgoing deliveries.
• Resolve issues related to incorrect or returned mail, including returned letters, adjustments, bills, and payments.
• Record registered mail and maintain accurate tracking to support distribution.
• Fold letters and documents, insert them into envelopes, and prepare mail for distribution.
• Provide hospitality services, reception relief, and light housekeeping support as needed.
• Maintain an adequate stock of mail supplies and support copy room and printing device upkeep.
• Assist with small office moves and conference room setup and teardown.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED