Mailroom Associate

JLL•San Diego, CA
•$22 - $22•Onsite

About The Position

JLL is seeking an energetic and reliable Mailroom Associate to support mailroom, shipping, office support, and workplace services operations at a client site. The role is responsible for keeping daily workplace operations running smoothly while providing a high level of customer service. The ideal candidate is organized, detail-oriented, and able to manage multiple responsibilities in a fast-paced environment.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of experience in mailroom, office services, facilities support, or a related field.
  • Strong customer service and communication skills, with the ability to provide professional, white-glove service.
  • Ability to independently manage multiple tasks while maintaining strong attention to detail.
  • Reliable transportation and a clean driving record.
  • Ability to stand and walk for extended periods throughout the workday.
  • Ability to occasionally lift, move, and carry materials weighing up to 50 pounds.

Nice To Haves

  • Experience using Corrigo or similar facilities/work-order management systems.
  • Familiarity with USPS, FedEx, and UPS shipping and mailing processes.
  • Basic knowledge of reprographic and office equipment operations.
  • Experience supporting workplace services or facilities operations in a corporate environment.
  • Strong organizational and time-management skills.
  • Ability to work effectively in a team-oriented environment.
  • Proficiency with basic computer applications such as Microsoft Outlook and Excel.

Responsibilities

  • Receive, sort, and distribute incoming USPS, courier, and overnight mail and packages on the same day they arrive.
  • Process outgoing shipments through FedEx, UPS, and USPS, and apply appropriate postage to outgoing mail.
  • Maintain inventory of office and mailroom supplies, including copy paper, toner, postage, and kitchen supplies.
  • Respond to copier issues, clear paper jams, and replace interchangeable equipment components as needed.
  • Keep kitchens and common areas clean and organized by restocking supplies and wiping down counters and equipment daily.
  • Conduct facility walkthroughs, identify maintenance concerns, and submit Corrigo work orders as needed.
  • Respond to and manage Mail Services-related Corrigo tickets within established timelines.
  • Maintain accurate workflow and activity reporting.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
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