Mailroom Associate

Intellisource Colorado•Reno, NV
•Onsite

About The Position

IntelliSource is hiring a temporary Mailroom Associate for a partner in Reno, Nevada. The role supports mailroom and material-handling operations, including receiving, sorting, tracking, and distributing mail, packages, and freight. The associate provides prompt customer service, ensures accurate and timely processing, handles urgent requests, and works with internal teams to resolve shipment issues and maintain operational efficiency. The position calls for a thorough, self-starting person who communicates effectively and can thrive in a fast-paced environment. The starting hourly rate is $20, and long-term opportunities may be possible.

Requirements

  • Previous shipping and receiving and customer service experience in a manufacturing environment is preferred.
  • Data-entry experience.
  • Comfort using modern technology, including laptops and scanners.
  • Ability to operate an EPJ or forklift safely and efficiently.
  • Self-starter with a get-it-done attitude and urgency in resolving problems and tasks.
  • Previous experience in a construction atmosphere.
  • Experience developing Standard Operating Procedures.
  • Ability to troubleshoot and problem-solve with minimal supervision.
  • Ability to work well as part of a team.
  • Good organizational and interpersonal skills.
  • Goal-oriented and driven to succeed.
  • Strong attention to detail.
  • Commitment to following prescribed safety rules and guidelines.
  • Ability to perform repetitive duties while standing for extended periods.
  • Ability to lift up to 50 pounds.
  • Clean DMV and criminal record.
  • Able to work more than 40 hours per week when needed.

Nice To Haves

  • Previous shipping and receiving and customer service experience in a manufacturing environment.

Responsibilities

  • Receive mail, packages, and freight from delivery vehicles.
  • Sort received materials into designated locations using the information provided.
  • Distribute time-sensitive materials to the correct on-site and off-site recipients.
  • Process incoming packages in Bear Tracks for pickup or delivery and accurately scan packages out to internal customers.
  • Ensure receiving tasks are accurate and completed on time.
  • Manage urgent email and message requests and provide timely solutions to customers.
  • Build and maintain business relationships and communicate with users across company levels.
  • Maintain site appearance and run and act on weekly reports.
  • Ensure packages are picked up or delivered by authorized personnel within designated time frames.
  • Troubleshoot problem shipments with Logistics and NPI teams and communicate with management to support operational efficiency.
  • Pack and label outbound shipping requests.
  • Process and print requested printing jobs.
  • Insert and post outgoing mail for delivery to the post office.
  • Identify ways to reduce costs and streamline processes.
  • Develop Standard Operating Procedures for material handling.

Benefits

  • Starting hourly rate of $20.
  • Monday through Friday schedule with daytime hours.
  • Team that recognizes hard work and commitment.
  • Fast-paced environment offering challenges and opportunities for growth.
  • Supportive team culture.
  • Long-term opportunities may be possible.
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