Mailroom Associate

JLL • San Diego, CA

7d • Onsite

About The Position

JLL is seeking a reliable, customer-focused Mailroom Associate to support daily mail and office services operations. The role involves handling and distributing mail, packages, and supplies, maintaining shared office spaces, responding to basic copier and printer needs, and supporting workplace and employee service requests. The position is listed as on-site; the posting identifies Reston, Virginia in the role description and also lists San Diego, California in a separate location line.

Requirements

• High school diploma or equivalent.
• 1–2 years of related mailroom, office services, or facilities support experience.
• Strong customer service and communication skills with a professional demeanor.
• Ability to manage multiple tasks and prioritize responsibilities effectively.
• Reliable transportation and a clean driving record.
• Ability to regularly stand and walk for extended periods throughout the workday.
• Ability to occasionally lift, move, and carry materials weighing up to 50 pounds.

Nice To Haves

• Experience with Corrigo or similar work order management systems.
• Familiarity with reprographic and office equipment operations.
• Experience supporting workplace or facilities services in a corporate environment.
• Strong organizational and time management skills.
• Attention to detail and ability to work independently.
• Experience maintaining inventory and workplace supply levels.
• Ability to provide high-touch or white-glove customer service support.

Responsibilities

• Receive, sort, and distribute incoming USPS and courier mail and packages on the same day they arrive.
• Process outgoing shipments through FedEx, UPS, and USPS, and apply the correct postage to outgoing mail.
• Maintain mailrooms, copy rooms, and breakrooms by restocking paper, toner, office, and coffee supplies.
• Respond to basic copier and printer maintenance needs, including clearing paper jams and replacing interchangeable parts.
• Monitor workplace conditions and submit Corrigo work orders for facility-related issues requiring attention.
• Manage and update assigned Corrigo tickets for Mail Services functions within required timelines.
• Support employee move requests.
• Maintain daily workflow reporting and activity tracking.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED