Mailroom Associate

ManpowerGroup WorkMyWay•Pella, IA

13d•Onsite

About The Position

Provides operational support in a fulfillment center, including printing, copying, inserting, shipping and receiving, and handling incoming and outgoing mail and faxes. The role may also involve bindery, quality control, file services, reception, housekeeping, customer support, and meeting-room setup. It includes detailed hand assembly and sorting of mail pieces for USPS processing. The position works in a multi-shift environment and may include weekends.

Requirements

High school diploma or GED.
Two to three years of related work experience.
Valid driver's license and minimum auto insurance coverage required by policy.
Ability to learn complex production or communication systems, including client-specific mainframe applications.
Knowledge and understanding of shipping and receiving procedures.
Ability to work independently and flexibly to complete projects.
Ability to select appropriate packing methods and materials and verify incoming packing slips.
Ability to understand mail-delivery instructions.
Troubleshooting and problem-solving skills.
Ability to read and understand technical manuals, parts books, and related publications.
Excellent customer-relations and verbal communication skills.

Nice To Haves

Related copy-job experience, preferably in a high-production, mechanically sophisticated print environment.
Working knowledge of copiers and related equipment and their repair.
Basic electronics knowledge.

Responsibilities

Operate high-volume printing equipment and perform binding and finishing work.
Set up and run applications on the available equipment.
Inspect convenience copiers, check print quality, clear paper jams, and report equipment problems to technicians.
Maintain management records, supply inventories, billing logs, meter logs, and service logs.
Distribute office supplies, fax transmissions, and mail to personnel or designated locations.
Calculate charges for completed jobs.
Respond to and coordinate service calls.
Perform filing, purging, and archiving as requested.
Deliver completed jobs to designated customer locations within and outside the site.
Answer customer questions about job status and feasibility.
Keep workstations and sorting areas neat and stocked.
Perform shipping and receiving duties, including checking incoming materials and packing slips.
Set up meeting and conference rooms as needed.
Perform light maintenance and occasional cleaning as assigned.
Perform detailed hand assembly and sorting of mail pieces for USPS mailing.
Work occasional overtime on nights and weekends, including off-hour emergency response, as required.
Perform other duties as assigned.