Mailroom Associate

JLL • San Diego, CA

8d • Onsite

About The Position

JLL is seeking a reliable, customer-focused Mailroom Associate to support daily mail and office services operations at a client site. The role handles mail, packages, office supplies, and workplace support services to help maintain a smooth and productive office environment. The associate is expected to be organized, detail-oriented, able to manage multiple responsibilities, and committed to providing a high level of customer service. The posting identifies Reston, Virginia as the work location and describes an eight-hour morning/first shift. It also separately lists an on-site location in San Diego, California.

Requirements

• High school diploma or equivalent.
• 1–2 years of related mailroom, office services, or facilities support experience.
• Strong customer service and communication skills, with a professional demeanor.
• Ability to manage multiple tasks and prioritize responsibilities effectively.
• Reliable transportation and a clean driving record.
• Ability to regularly stand and walk for extended periods throughout the workday.
• Ability to lift, move, and carry materials up to 50 pounds occasionally.

Nice To Haves

• Experience with Corrigo or similar work order management systems.
• Familiarity with reprographic and office equipment operations.
• Experience supporting workplace or facilities services in a corporate environment.
• Strong organizational and time management skills.
• Attention to detail and ability to work independently.
• Experience maintaining inventory and workplace supply levels.
• Ability to provide high-touch or white-glove customer service support.

Responsibilities

• Receive, sort, and distribute incoming USPS and courier mail and packages on the same day they are received.
• Process outgoing shipments through FedEx, UPS, and USPS, and apply the correct postage to outgoing mail.
• Maintain mailrooms, copy rooms, and breakrooms by restocking paper, toner, office supplies, and coffee supplies.
• Address basic copier and printer maintenance needs, including paper jams and replacement of interchangeable parts.
• Monitor workplace conditions and submit Corrigo work orders for facility-related issues that require attention.
• Manage and update assigned Corrigo tickets related to Mail Services within required timelines.
• Support employee move requests.
• Maintain daily workflow reporting and activity tracking.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED