Mailroom Associate

Meta•Middleton, WI

3d•Onsite

About The Position

The Mailroom Associate provides operational support in areas such as high-volume copying and duplicating, document scanning, mail processing, shipping and receiving, and sorting and distributing incoming and outgoing mail and faxes. The role may also include copier maintenance and repair, entry-level bindery, quality control, housekeeping, file services, and call center duties. The position is onsite in Middleton, Wisconsin, and is listed as temp to perm for 3+ months. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. Driving between customer locations is required using a personal car, with mileage reimbursed. Compensation is up to $18.00 per hour. The associate operates copying, scanning, and finishing equipment; maintains copier areas and operational records; handles customer requests and service calls; and delivers completed jobs and supplies to designated locations. The work involves an office environment and may require extended periods of standing, walking, bending, reaching, stretching, or climbing, as well as moving items weighing up to 50–55 pounds.

Requirements

High school diploma, GED, or equivalent work experience.
Demonstrated competency in basic computer skills, including proficiency in the MS Office Suite.
Technical aptitude with printers, copy machines, postage machines, and other office equipment.
Good customer service and organizational skills.
Ability to interpret, comprehend, and apply complex material, data, and instructions, and prepare, provide, and convey diversified information.
Ability to multitask, manage time effectively, and handle diversified work assignments.
Ability to stand, walk, bend, reach, stretch, climb, or perform similar activities for extended periods.
Ability to lift or move items weighing up to 50–55 pounds and push or pull wheeled machines when moving them for repairs.
Ability to walk between buildings when required.
Ability to work in a typical office environment with adequate lighting and ventilation and a normal range of temperature and noise levels.
Business casual dress code; jeans are permitted, but open-toed shoes and sandals are not allowed.
A valid driver's license and minimum auto insurance coverage may be required according to company policy.

Nice To Haves

Some related copy job experience preferred.

Responsibilities

Operate high-volume copy machines and perform associated copying, binding, and finishing work.
Operate high-volume document scanners and image-handling software.
Provide operational support for mail processing, sorting and distributing incoming and outgoing mail and faxes, and applying postage.
Perform shipping and receiving duties for materials and supplies.
Maintain copier equipment by conducting daily quality inspections, clearing paper jams, and informing technicians of specific problems.
Maintain records for management reports, supply inventories, daily meter readings, and service logs.
Distribute office supplies, fax transmissions, and mail to company personnel and designated drop-off points.
Calculate charges for completed jobs and maintain billing logs.
Respond to and coordinate customer-required service calls.
Perform filing duties as requested, including purging and archiving old documents.
Deliver completed jobs to predetermined customer locations within and outside the site, and travel between customer buildings when required.
Answer customer questions about the status or feasibility of job requests.
Keep convenience copier areas neat, clean, and well stocked.
Use shrink-wrap machines, paper cutters, hole drillers, bindery equipment, joggers, tape machines, stackers, electric staplers, and scales to complete contracted jobs.
Perform other duties as assigned.