Mailroom Coordinator

ABM US•Dallas, TX

12d

About The Position

Responsible for the daily operation of mail services, including the receipt, sorting, processing, delivery, and shipment of mail and packages. Ensures timely and accurate distribution of incoming and outgoing correspondence while providing excellent customer service to building occupants and staff. This position plays a critical role in ensuring efficient mail and package operations while delivering exceptional service to clients and employees.

Requirements

High school diploma or equivalent.
Strong organizational and time management skills.
Ability to lift and move packages up to 50 lbs.
Proficiency with Microsoft Office and package tracking systems.
Strong communication skills and attention to detail.
Ability to work independently and prioritize multiple tasks.
Customer service, organization and planning, communication, attention to detail, problem solving, time management, and shipping and receiving operations skills.
Frequent standing, walking, bending, and lifting; ability to transport mail and packages throughout the facility.

Nice To Haves

Previous mailroom, shipping/receiving, logistics, or customer service experience preferred.

Responsibilities

Receive, sort, and distribute incoming mail, packages, and overnight deliveries.
Process outgoing mail and prepare shipments using various carriers, including FedEx, UPS, and USPS.
Maintain accurate records of package tracking, receipts, and deliveries.
Coordinate special courier and express delivery requests.
Operate mailroom equipment, including postage machines, scanners, and package tracking systems.
Assist employees with shipping, mailing, and package inquiries.
Monitor mailroom inventory and order supplies as needed.
Ensure compliance with company policies, security procedures, and postal regulations.
Maintain a clean, organized, and professional mailroom environment.
Support additional administrative or facility-related tasks as assigned.