Mailroom Coordinator I

Canon Business Process Services • Wilmington, DE

11d

About The Position

Under general supervision, the Mailroom Coordinator I handles and dispatches mail, packages, and interoffice correspondence. The role supports mail operations through receiving, sorting, routing, pickup, and delivery, and participates in other assigned activities.

The position also handles office supplies, copying, and faxing; monitors supply inventory; completes copy jobs; operates fax and other office equipment; maintains logs and reports; and may assist with shipping, scanning, reception, kitchen and conference room setup, or moving items. The employee is expected to learn new features and functions of office automation equipment as they are introduced at the site.

Requirements

• High school diploma or equivalent.
• Excellent customer service skills and a professional attitude and appearance.
• Ability to perform, or readily learn to perform, routine functions using office equipment and systems, including fax, scanner, metering and stamping, tracking systems, photocopying, and color copying.
• Ability to work overtime and meet deadlines.
• Ability to bend, reach, lift, and sit or stand for prolonged periods.
• Ability to lift and/or move up to 50 lbs.

Nice To Haves

• Some computer skills preferred.

Responsibilities

• Receive, sort, and deliver incoming mail and packages to assigned floors within established time frames.
• Wrap, seal, weigh, affix postage to, and dispatch outgoing mail and packages in accordance with postal regulations.
• Prepare scheduled outgoing interoffice pouches for client affiliates, when applicable.
• Package and process overnight shipments, such as Federal Express and UPS, to meet deadlines, and deliver incoming overnight packages on time.
• Log incoming and outgoing items and review them for accuracy and completeness.
• Organize and distribute supplies to client employees; verify and log orders upon delivery.
• Monitor copy-supply inventory, including paper and toner, and keep the supply area neat.
• Handle items for distribution to client employees, affiliates, dealers, or other recipients.
• Estimate runtime for small- to medium-sized photocopy jobs; check copies for quality and accuracy; produce bound copies when requested; and deliver and pick up copy jobs.
• Provide minor photocopier maintenance, such as clearing paper jams, placing service calls, and routine cleaning.
• Operate fax machines; send and receive faxes; maintain accurate fax logs; enter fax data for client chargebacks where appropriate; generate activity and confirmation reports; and confirm receipt when necessary.
• Prepare monthly production and volume reports to measure productivity and prepare billing charges.
• As directed by the Site Manager, set up and maintain kitchen and conference room areas, order food, and make coffee.
• As directed, provide reception support, including answering telephones, taking messages, and greeting visitors.
• As directed, move boxes, supplies, or furniture and replace light bulbs.
• Perform document scanning when requested.
• Prepare outgoing items for shipping.
• Learn new features and functions of copying machines, fax machines, scanning and shipping equipment, and other office automation systems introduced at the site.
• Meet deadlines and work overtime when needed.

Benefits

• Competitive pay and benefits.
• Comprehensive training and development programs that prepare employees to advance from within.
• Employee discounts on entertainment, products, and services nationwide.
• A company focused on creating a positive work and client environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED