Mailroom Coordinator I

Canon Business Process Services, Inc. • Wilmington, NC

13d

About The Position

Under general supervision, the Mailroom Coordinator I handles and dispatches mail, packages, and interoffice correspondence. The role involves routing, picking up, and delivering items, as well as participating in other assigned activities.

The coordinator receives, sorts, and delivers incoming mail and packages; prepares and dispatches outgoing mail and shipments; and logs items as required. The position also distributes supplies, monitors copy supplies, handles copying and faxing requests, maintains associated records, and prepares monthly production and volume reports. Depending on site needs, duties may also include setting up kitchen and conference areas, reception work, moving items, scanning documents, and preparing shipments. The employee must learn new features and functions of office automation equipment as they are introduced at the site.

Requirements

• High school diploma or equivalent.
• Ability to perform, or readily learn, routine functions of equipment and systems such as fax machines, scanners, postage meters, stamping and tracking systems, and photocopiers, including color copiers.
• Excellent customer service skills and a professional attitude and appearance.
• Ability to work overtime and meet deadlines.
• Ability to perform physical activities including bending, reaching, lifting, and prolonged sitting or standing.
• May need to lift and/or move up to 50 pounds.

Nice To Haves

• Some computer skills preferred.

Responsibilities

• Receive, sort, and deliver incoming mail and packages to assigned floors within established time frames.
• Wrap, seal, weigh, apply postage to, and dispatch outgoing mail and packages in accordance with postal regulations.
• Prepare scheduled outgoing inter-office pouches for client affiliates, where applicable.
• Process outgoing overnight shipments and deliver incoming overnight packages within established time frames.
• Log incoming and outgoing items as required and check records for accuracy and completeness.
• Organize and distribute supplies, verify and log deliveries, monitor copy supplies, and keep supply areas neat.
• Handle items for distribution to client employees, affiliates, dealers, or other designated groups.
• Estimate runtimes for small to medium photocopy jobs, check copies for quality and accuracy, produce bound copies when requested, and deliver and pick up copy jobs.
• Provide minor photocopier maintenance, such as clearing paper jams, placing service calls, and routine cleaning.
• Operate fax machines, send and receive faxes, maintain accurate logs, enter fax data for client chargebacks where appropriate, and generate activity and confirmation reports.
• Confirm fax receipt with recipients when necessary.
• Prepare monthly production and volume reports for productivity measurement and billing.
• As directed by the Site Manager, set up and maintain kitchen and conference areas, order food, and make coffee.
• As directed by the Site Manager, perform reception duties, including answering telephones, taking messages, and greeting visitors.
• As directed by the Site Manager, move boxes, supplies, or furniture and replace light bulbs.
• Perform document scanning when requested.
• Prepare outgoing items for shipping.
• Learn new features and functions of copying, faxing, scanning, and shipping equipment introduced at the site.

Benefits

• Competitive pay and benefits.
• Comprehensive training and development programs that prepare employees to advance from within.
• Employee discounts on entertainment, products, and services nationwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED