Mailroom Coordinator I

Canon Business Process Services, Inc. • Woodbury, MN

3d

About The Position

Under general supervision, the Mailroom Coordinator I handles and dispatches mail, packages, and interoffice correspondence across all mail and package classes. The role covers the handling, routing, pickup, and delivery of mail operations, as well as assignment and participation in other assigned activities.

The coordinator receives, sorts, and delivers incoming mail and packages; prepares and dispatches outgoing mail and shipments; and logs items as required. The role also organizes and distributes supplies, monitors copy-supply inventory, performs copying and faxing tasks, and prepares production and volume reports. Other assigned duties may include maintaining kitchen and conference-room areas, reception work, moving supplies or furniture, scanning documents, and preparing outgoing shipments. The employee must learn new office-automation equipment features as they are introduced at the site.

Requirements

• High school diploma or equivalent.
• Ability to perform, or readily learn to perform, routine functions using equipment and systems such as fax machines, scanners, metering and stamping systems, tracking systems, photocopiers, and color copiers.
• Excellent customer service skills and a professional attitude and appearance.
• Ability to work overtime and meet deadlines.
• Ability to perform physical activities including bending, reaching, lifting, and prolonged periods of sitting or standing.
• May need to lift and/or move up to 50 pounds.

Nice To Haves

• Some computer skills.

Responsibilities

• Receive, sort, and deliver incoming mail and packages according to assigned floors and established time frames.
• Wrap, seal, weigh, affix postage to, and dispatch outgoing mail and packages in accordance with postal regulations.
• Prepare scheduled outgoing interoffice pouches for client affiliates, if applicable.
• Process outgoing overnight shipments, such as Federal Express and UPS, to meet deadlines, and deliver incoming overnight packages within established time frames.
• Log incoming and outgoing items as required and review entries for accuracy and completeness.
• Organize and distribute supplies to client employees, verify and log orders upon delivery, monitor copy-supply inventory, and keep supply areas neat.
• Handle items for distribution to some or all client employees, affiliates, dealers, and others.
• Estimate runtime for small- to medium-sized photocopy jobs; check copies for quality and accuracy; produce bound copies when requested; and deliver and pick up copy jobs.
• Perform minor photocopier maintenance, such as clearing paper jams, placing service calls, and routine cleaning, as needed.
• Operate fax machines, send and receive faxes, maintain accurate fax logs, enter fax data for client chargebacks where appropriate, generate activity and confirmation reports, and confirm receipt with recipients as necessary.
• Prepare monthly production and volume reports to measure productivity and prepare billing charges.
• As directed by the Site Manager, maintain client kitchen areas and conference rooms, order food, make coffee, provide reception services, move boxes, supplies, or furniture, replace light bulbs, scan documents, and prepare outgoing items for shipping.
• Learn new features and functions of copying, faxing, scanning, and shipping equipment introduced at the site.

Benefits

• Competitive pay and benefits.
• Comprehensive training and development programs that prepare employees to advance from within.
• Employee discounts on entertainment, products, and services nationwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED