Mailroom Coordinator I

Canon Business Process Services • Woodbury, MN

2d

About The Position

Under general supervision, the Mailroom Coordinator I handles and dispatches mail, packages, and interoffice correspondence of all classes. The role includes receiving, sorting, routing, picking up, and delivering mail and packages, as well as assigning and participating in other mailroom and office-support tasks.

The coordinator processes incoming and outgoing mail and shipments, prepares interoffice pouches, logs items, and ensures mail and packages are handled accurately and within established time frames. The position also supports office services such as supply distribution, copying, faxing, and reporting. Depending on site needs, the coordinator may assist with kitchen and conference-room upkeep, reception, shipping, and document scanning. The employee is expected to learn new office-automation equipment and features as they are introduced.

Requirements

• High school diploma or equivalent.
• Ability to perform, or readily learn to perform, routine functions of office equipment and systems such as fax machines, scanners, postage meters, stamping and tracking systems, photocopiers, and color copiers.
• Excellent customer service skills and a professional attitude and appearance.
• Ability to work overtime and meet deadlines.
• Ability to bend, reach, lift, and sit or stand for prolonged periods.
• Ability to lift and/or move up to 50 pounds.

Nice To Haves

• Some computer skills.

Responsibilities

• Receive, sort, and deliver incoming mail and packages to assigned floors within established time frames.
• Wrap, seal, weigh, apply postage to, and dispatch outgoing mail and packages according to postal regulations.
• Prepare scheduled outgoing interoffice pouches for client affiliates, where applicable.
• Package and process overnight shipments, including Federal Express and UPS items, to meet client and vendor deadlines.
• Deliver incoming overnight packages within established time frames.
• Log incoming and outgoing items as required and check records for accuracy and completeness.
• Organize and distribute supplies according to job requests, verify and log deliveries, and monitor copy-supply inventory.
• Keep supply areas, including convenience copier areas, neat and stocked with paper and toner.
• Handle items for distribution to client employees, affiliates, dealers, or other recipients.
• Estimate runtimes for small- to medium-sized photocopy jobs; check copy quality and accuracy; produce bound copies when requested; and deliver and pick up copy jobs.
• Perform minor photocopier maintenance, such as clearing paper jams, placing service calls, and routine cleaning.
• Operate fax machines, send and receive faxes, maintain accurate fax logs, and enter fax data for client chargebacks where appropriate.
• Generate activity and confirmation reports and confirm receipt with recipients when necessary.
• Prepare monthly production and volume reports to measure productivity and prepare billing charges.
• As directed by the Site Manager, set up and maintain kitchen areas and conference rooms, order food, and make coffee.
• As directed by the Site Manager, answer telephones, take messages, and greet visitors.
• As directed by the Site Manager, move boxes, supplies, or furniture and replace light bulbs.
• Perform document scanning when requested.
• Prepare outgoing items for shipping.
• Learn new features and functions of copying, faxing, scanning, shipping, and related office-automation equipment as they are introduced at the site.

Benefits

• Competitive pay and benefits.
• Comprehensive training and development programs that prepare employees to advance from within.
• Employee discounts on entertainment, products, and services nationwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED