Mailroom Clerk

Meta•Homewood, AL
•Onsite

About The Position

The Mailroom Clerk provides operations support for mailroom, copying, production, sorting, mailing, shipping, and receiving functions. The role’s primary responsibility is mailroom operations, including posting mail and operating inserter equipment. The clerk also operates high-volume duplicating and mailing equipment, handles incoming and outgoing mail, applies postage, and may perform scanning, imaging, bindery, quality control, filing, reception, and other building-support functions. This is an onsite position in Birmingham, Alabama, offered as a contract for more than three months. The stated schedule is Monday through Friday, 8:00 AM to 5:00 PM. Periodic overtime on nights and weekends may be required, including off-hour emergency response. Compensation is up to $17.50 per hour.

Requirements

  • High school diploma or GED.
  • One to two years of related work experience.
  • Basic computer skills, including proficiency in MS Office Suite.
  • Ability to work independently and flexibly to complete projects.
  • Ability to determine appropriate packing methods and materials and check incoming materials against packing slips.
  • Ability to understand mail delivery instructions.
  • Strong troubleshooting and problem-solving skills.
  • Ability to read and understand technical information, manuals, parts books, and related publications.
  • Excellent customer service and verbal communication skills.
  • Dependable and detail-oriented.
  • Ability to stand and lift mail tubs and cases of paper, including items weighing up to 50–55 pounds.

Nice To Haves

  • Previous mailroom experience.
  • Related copy job experience.
  • Working knowledge of copiers and related equipment and repair.
  • Knowledge and understanding of shipping and receiving procedures.
  • Basic electronics knowledge.

Responsibilities

  • Operate high-volume production copy machines and perform binding and finishing work.
  • Handle incoming and outgoing mail, including sorting, posting, inserting, distributing, and applying postage.
  • Operate mailing equipment, including inserters, and perform associated mailroom duties.
  • Inspect convenience copiers daily, clear paper jams, and report specific problems to technicians.
  • Perform basic equipment troubleshooting and escalate service calls to technicians.
  • Set up equipment as needed, including adding toner and stocking paper.
  • Scan and/or image documents.
  • Maintain records for management reports, supply inventories, daily meter readings, and service logs.
  • Distribute office supplies, fax transmissions, and mail to company personnel or designated locations.
  • Calculate charges for completed jobs, maintain logs, and generate reports as required.
  • Respond to and coordinate customer service calls and answer questions about job status or feasibility.
  • Deliver completed jobs to designated customer locations within and outside the site.
  • Perform shipping and receiving duties, including checking packing slips and handling materials.
  • Maintain clean, organized, and well-stocked copier and mailroom areas.
  • May perform reception, filing, document purging, and archiving duties.
  • May assist with meeting and conference room setup, building occupant moves, light maintenance, and cleaning.
  • May travel between customer buildings and occasionally perform dock work.
  • Capture data for Ricoh MOR, SPG, and job logs.
  • Perform other duties as assigned.
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