Mailing Operations Coordinator

CJK Group, Inc. • Pontiac, IL

54d

About The Position

The Mailing Operations Coordinator processes Mail.dat files and prepares the mailing documentation and materials needed to support efficient production-floor operations. The role is the primary liaison between data processing and mail production, ensuring mailing jobs are accurately configured, USPS-compliant, and properly documented.

Requirements

• High school diploma or GED.
• Experience working with BCC Software products and Mail.dat processing.
• Strong understanding of USPS regulations, mailing standards, and postal compliance requirements.
• Knowledge of mail production processes, presorting, and postal documentation.
• Strong attention to detail and organizational skills.
• Ability to manage multiple projects and prioritize workload effectively.
• Strong written and oral communication and interpersonal skills.
• Proficiency with Microsoft Office applications.

Nice To Haves

• Experience in a commercial print and mail environment.
• Knowledge of PostalOne!, eDoc, and Intelligent Mail Barcode (IMb) requirements.
• Experience preparing production documentation and mailing instructions.
• Self-motivation and ability to work independently with minimal supervision.
• Ability to follow written and verbal instructions.
• Strong organizational skills.
• Strong math skills.

Responsibilities

• Calculate advertising for Periodical permits and mark up pieces for presentation to USPS.
• Upload, verify, modify, and transmit postal Mail.dat files using BCC/Monticello and PostalOne software to meet required mail dates.
• Record mailing information, including mail date, acro/job, weight, and postage paid, in the Excel Postal Permit Log spreadsheet.
• Identify and resolve Mail.dat file issues and production discrepancies.
• Verify mail-piece weights, dimensions, quantities, and mailing specifications.
• Prepare and distribute production documentation, including job tickets, pallet flags, tray labels, sack labels, container labels, postage documentation, and production instructions.
• Ensure mailing materials and documentation are prepared and available before production begins.
• Coordinate with production staff to communicate mailing instructions clearly.
• Calculate postage for domestic mailing quotes and cost comparisons using PostalOne software.
• Communicate verbally and in writing with internal and external customers about postal regulations.
• Monitor compliance with USPS regulations, mailing standards, and postal requirements.
• Assist Account Managers with launching new work.
• Work with an in-house USPS clerk to ensure work is processed correctly and mail dates are met.
• Support the mail line and perform quality control.
• Follow required safety procedures, including PPE and ergonomics practices, and perform work in a manner that protects employee health and safety.
• Perform other duties as assigned.

Benefits

• On-the-job training programs through Sheridan Academy.
• Career advancement and development support.
• Tuition reimbursement for approved coursework.
• Competitive compensation.
• Paid time off and holidays.
• Employee referral program.
• Medical insurance, including PPO and HSA plans.
• Dental insurance.
• Vision insurance.
• No- or low-cost telemedicine services through First Stop Health.
• Confidential, free employee assistance program for wellness and mental health.
• Company-paid basic life, AD&D, and short-term disability insurance.
• 401(k) retirement plan with company match.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED