Mail Specialist

K2 Services•Los Angeles, CA

10d•Onsite

About The Position

The Service Specialist at Opensity Solutions delivers on-site administrative and operational support in a client office environment. The role supports smooth day-to-day office operations across mail handling, copy and print production, reception, hospitality, facilities support, and general office coordination. As a front-line representative of Opensity Solutions, the Service Specialist provides customer service and helps maintain operational efficiency and a professional workplace experience for clients and visitors. The position is located in Los Angeles, California, and is full-time, Monday through Friday. Compensation is up to $20.00 per hour, with actual pay dependent on location, skills, experience, and qualifications.

Requirements

Strong customer service skills and a professional, client-focused attitude.
Ability to multitask and manage multiple responsibilities in a fast-paced environment.
Strong attention to detail and commitment to accuracy.
Ability to communicate effectively and professionally with clients, visitors, and team members.
Ability to resolve issues with tact, professionalism, and sound judgment.
Reliable, flexible, team-oriented, and possessing a strong work ethic.
Ability to lift or move up to 40 lbs as needed.
Ability to push, pull, or carry items using wheeled carts with loads up to 75 lbs.
Ability to stand, walk, bend, kneel, sit, and perform physical tasks throughout the workday.

Nice To Haves

Basic proficiency with office equipment and Microsoft Office applications.
At least 1 year of experience in customer service, administrative support, hospitality, facilities, or office services.
Experience in a corporate, professional services, or client-facing environment.

Responsibilities

Sort, meter, distribute, and track incoming and outgoing mail and accountable packages according to schedules and procedures.
Handle and deliver mail and courier items accurately and on time.
Organize and store mailroom materials and supplies.
Complete copy, print, and scan requests accurately according to written instructions and client requirements.
Maintain quality, accuracy, and timeliness in production tasks.
Operate and maintain copy and print equipment, and report technical issues or supply needs.
Answer incoming phone calls and route inquiries to appropriate people or departments.
Greet and professionally announce visitors, assist with front desk operations, and support visitor management.
Provide professional customer service while representing the client and Opensity Solutions.
Coordinate setup and readiness of conference rooms, meeting spaces, kitchens, and common areas.
Keep hospitality spaces clean, organized, and stocked with necessary supplies.
Manage kitchen and office supply inventory and place orders as needed.
Support catering setup, meeting preparation, and hospitality requests.
Assist with office moves, hanging signage or artwork, and maintaining office organization.
Monitor and report maintenance issues or equipment concerns to appropriate stakeholders.
Maintain cleanliness and functionality of shared office spaces, including copy rooms and supply areas.
Support general workplace upkeep to maintain a professional environment.