TES - Mail Services Technician

Auburn University•Auburn, AL

About The Position

Under direct supervision, the Mail Services Technician assists in providing timely and accurate campus-wide mail services for the University’s students, employees, offices, and campus community. The role supports incoming and outgoing mail processing, campus mail delivery, customer assistance, mail-charge records, and related administrative duties. The position is part of Temporary Employment Services (TES), which provides temporary employees to meet University staffing needs, including coverage for absent employees, peak workloads, special projects, seasonal work, and emergencies. Auburn University students are not eligible for TES.

Requirements

  • High school diploma or equivalent.
  • Ability to lift, carry, or move at least 15 pounds while performing job duties.
  • Commitment to an inclusive and diverse campus environment.
  • Valid driver's license.
  • Basic understanding of logistics and routing.
  • Working knowledge of best customer service practices.
  • Ability to use a computer.

Responsibilities

  • Assist in processing incoming and outgoing University mail by sorting various types of mail and operating a postage meter and other mail-processing equipment.
  • Pick up and deliver mail along a prescribed route on the University campus.
  • Drive vehicles for deliveries and on routes as needed.
  • Assist students, faculty, and staff with standard mail-related issues, including assigning mailboxes, keys, and cards; collecting and providing information; selling supplies; facilitating student package pickup; and answering common questions.
  • Support the recording of billing information to ensure proper allocation of mail charges to departments.
  • Maintain records and forms, label mailboxes, and complete documentation of activities.
  • May pick up and deliver mail to the U.S. Postal Service.
  • May perform other related duties as assigned.
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