Corporate Services Tech-Shipping and Receiving

Crescent Energy•Houston, TX

10d

About The Position

The Mail Room Technician is responsible for efficiently processing, sorting, distributing, collecting, and shipping incoming and outgoing mail, packages, and courier deliveries. The role ensures timely and accurate mail handling and provides customer service to employees, vendors, and visitors. It supports daily office operations by coordinating with delivery services, maintaining mailroom equipment, and following company procedures. The position also supports office moves, records storage, special distribution projects, and other administrative duties as assigned. It requires physical activity including standing and walking for extended periods, moving throughout office facilities, and handling items weighing up to 50 pounds.

Requirements

High school diploma or equivalent required.
Strong organizational and time management skills.
Excellent attention to detail and accuracy.
Ability to manage multiple tasks in a fast-paced environment.
Strong customer service and communication skills.
Proficiency with Microsoft Office applications.
Ability to maintain confidentiality and professionalism.
Basic knowledge of postal, shipping, and courier procedures.
Ability to stand and walk for extended periods.
Ability to lift, carry, push, and pull up to 50 pounds.
Frequent bending, reaching, and moving throughout office facilities.
Ability to operate carts, hand trucks, and mailroom equipment.

Nice To Haves

Additional training in mail services, logistics, or customer service.
1–3 years of experience in mailroom operations, shipping/receiving, logistics, or facilities support.
Experience with package-tracking systems and shipping software.

Responsibilities

Receive, sort, and distribute incoming mail, packages, and overnight deliveries.
Process outgoing mail using postal equipment and shipping software.
Coordinate shipments through carriers such as UPS, FedEx, DHL, and USPS.
Verify and track package deliveries and obtain signatures when required.
Maintain accurate shipping, receiving, and package-tracking records.
Deliver mail and packages throughout corporate offices and designated departments.
Assist employees with shipping requests, postage requirements, and package inquiries.
Monitor and maintain shipping supplies, mailroom inventory, and courier materials.
Operate mail-processing equipment, postage meters, scanners, and package-tracking systems.
Troubleshoot basic equipment issues and coordinate repairs as needed.
Ensure confidential and sensitive documents are handled securely.
Maintain a clean, organized, and safe mailroom environment.
Support office moves, records storage, and special distribution projects.
Comply with company policies, safety procedures, and postal regulations.
Provide coverage for reception, courier services, or other administrative duties as assigned.