Mail Processing - Coordinator 1

University of New Orleans • Baton Rouge, LA

17h • Onsite

About The Position

This position is responsible for processing Medicaid correspondence received through various channels including US Postal Service, fax, and designated Medicaid email boxes. The role involves scanning documents, associating metadata, and accepting them into the Enterprise Document Management System (EDMS). Additionally, the coordinator will enter descriptive case notes into EDMS, generate tasks within the LaMEDS system for Analysts, and communicate pertinent information and issues to the supervisor. A key responsibility includes compiling monthly productivity reports detailing current projects, achievements, and future goals. Other tasks may be assigned as directed.

Requirements

• Associate’s degree plus 3 years of professional work experience, or 4 years professional work experience.
• Excellent analytical skills
• Effective organizational and time management skills
• Great attention to detail and follow up
• Excellent verbal/written communications skills
• Team and goal oriented

Nice To Haves

• Bachelor’s degree
• Minimum 1 year of professional experience in an office setting
• Professional experience in bookkeeping, health care field, or Medicaid program support

Responsibilities

• Process Medicaid correspondence sent through the US Postal Service, fax or designated Medicaid email boxes.
• Scan and associate metadata, and accept into the Enterprise Document Management System (EDMS).
• Enter descriptive case notes into the EDMS based on documentation received.
• Generate tasks within the LaMEDS system to alert Analysts action must be taken on documents received.
• Communicate issues and pertinent information to supervisor as necessary through written and verbal communication.
• Compile monthly productivity reports that track current projects, achievements, and future goals.
• Perform other tasks as directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree