Mail Processing Assistant (Insurance Notices)

AXIS (AXIS Capital)•Alpharetta, GA

1d•Onsite

About The Position

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process. The Clerical Mail Processing Assistant is responsible for the accurate, timely preparation and mailing of policy, billing, legal, and regulatory notices issued by the insurance company. This role supports compliance with contractual and regulatory requirements by ensuring notices are processed, documented, and mailed in accordance with established procedures and deadlines.

Requirements

High school diploma or equivalent required
Basic computer skills, including familiarity with Microsoft Office and document management systems
Ability to handle repetitive tasks while maintaining accuracy and consistency
Good organizational and time-management skills
Ability to work independently and as part of a team
Professional demeanor and commitment to confidentiality

Nice To Haves

Prior clerical, mailroom, or administrative experience preferred
Insurance experience a plus
Strong attention to detail and ability to follow written procedures

Responsibilities

Prepare, sort, and mail outgoing insurance notices, including policy documents, billing statements, cancellation and non-renewal notices, regulatory correspondence, and customer communications
Ensure all mailings meet internal quality standards and applicable regulatory and contractual requirements
Operate and maintain office equipment such as printers, scanners, mail meters, folding and inserting machines
Verify accuracy of recipient information, mailing addresses, and document completeness prior to mailing
Track and log mailed notices in appropriate systems or logs, ensuring accurate record retention
Assist with certified or tracked mailings and maintain proof of mailing documentation as required
Coordinate with internal departments to resolve mailing issues or reprints
Manage incoming returned or undeliverable mail and route items for follow-up
Maintain adequate mailing supplies and notify supervisor of replenishment needs
Adhere to company confidentiality, data privacy, and information security requirements
Perform other clerical and administrative duties as assigned