Mail Operator

Sun Print Solutions•West Valley, UT

About The Position

The Mail Machine Operator supports quality and best practices in the Mail Department by setting up, operating, and maintaining equipment used to fold, insert, and prepare items for delivery to the Post Office in compliance with USPS regulations. The role requires precision, efficiency in a fast-paced production environment, a strong focus on quality, and adherence to shop-floor safety standards. The operator processes mail according to job specifications and ticket instructions, monitors production equipment and output, performs quality inspections, and sorts and prepares mail under USPS and presort guidelines. The position also includes routine equipment cleaning and basic troubleshooting, project-status tracking, supply inventory monitoring, and other assigned production duties. This role works four ten-hour shifts from 3:30 pm to 2:00 am, Monday through Thursday. Work takes place in a commercial printing and mail production environment, with frequent proximity to moving mechanical parts and exposure to shop noise and machine vibrations. Physical duties include extended standing and mobility, regular lifting and carrying up to 45 pounds, reaching and bending, and repetitive material handling.

Requirements

  • High school diploma or equivalent experience.
  • Ability to work four ten-hour shifts, 3:30 pm to 2:00 am, Monday through Thursday.
  • At least 2 years of hands-on mail operations experience in a print production environment.
  • At least 1 year of experience using Google Workspace, including Docs, Sheets, and Gmail.
  • Demonstrated experience with safe pallet jack operation.
  • Basic computer skills for job tracking, electronic recordkeeping, and data entry.
  • Ability to accurately read small text, job tickets, and technical instructions.
  • Strong problem-solving abilities and hands-on equipment troubleshooting skills.
  • Excellent attention to detail and commitment to producing error-free work.
  • Ability to work independently and collaboratively as part of a team.
  • Must be able to pass a background check.
  • Ability to stand, walk, squat, crouch, and kneel for extended periods.
  • Ability to regularly lift and carry up to 45 pounds.
  • Ability to bend, stretch, and reach at waist height, shoulder height, and above the shoulders.
  • Wrist and hand dexterity for gripping, grasping, twisting, and high-speed repetitive material handling.
  • Sufficient visual acuity and focus for detailed quality checks, reading fine text, and safe equipment operation.

Responsibilities

  • Set up, operate, and maintain direct mail processing equipment, including inkjet printers, folders, and high-speed inserters.
  • Follow written job specifications and ticket instructions for every order.
  • Schedule and prioritize mail processing projects to meet target delivery deadlines and maintain workflow.
  • Monitor equipment during production runs to maintain speed, placement accuracy, and output quality.
  • Inspect printed materials and mail assembly processes to ensure error-free work.
  • Investigate, flag, and resolve substandard work or quality deviations.
  • Sort, tray, sack, and palletize mail according to current USPS regulations and presort guidelines.
  • Clean machinery routinely and perform minor maintenance and basic troubleshooting.
  • Track and update project statuses using electronic recordkeeping systems.
  • Monitor and maintain inventory of essential mail processing supplies and materials.
  • Promote and exemplify a safety-first mindset in daily shop activities.
  • Perform other production tasks and duties as assigned.

Benefits

  • Medical, dental, and vision insurance options
  • Health Savings Account (HSA)
  • Telemedicine services
  • Company-provided group life insurance
  • Voluntary short-term disability coverage
  • Voluntary long-term disability coverage
  • Supplemental life insurance
  • Hospital indemnity coverage
  • Accident coverage
  • Critical illness coverage
  • 401(k) plan with company match
  • Paid time off (PTO)
  • Paid company holidays
  • Employee Assistance Program (EAP) with 24/7 support
  • Shift differential pay for working the swing shift
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