Manual Mail Processing Operator
About The Position
The Manual Mail Processing Operator prepares company materials for enterprise mailing in a fast-paced production environment. The role manually processes compliance, transactional, and marketing mail according to USPS regulations and internal customer delivery expectations. It involves assembling pre-printed materials using automated inserting and metering equipment, scanning bar codes, preparing compliance mail, recording and reconciling production activity, and conducting quality audits. The position is located in Caledonia, Michigan, with a Monday–Friday schedule from 9:00 a.m. to 5:30 p.m. EST.
Requirements
- High school diploma or equivalent.
- High attention to detail.
- Ability to perform the physical activities listed for the role, including carrying and lifting up to 50 pounds.
Nice To Haves
- Less than one year of general work experience preferred for Level I.
- Manual mail processing experience preferred.
- Administrative task and paper documentation experience.
Responsibilities
- Manually process mail within a production environment.
- Use knowledge of one or two specific mail processing functions and models to ensure quality and timely placement.
- Assemble pre-printed materials using automated inserting and metering equipment for delivery through USPS, FedEx, or UPS.
- Manually scan bar codes to follow processing instructions, including page accumulation and enclosure quantities.
- Prepare compliance-related mail, including certified mail, with urgency to avoid fines or legal concerns.
- Prepare and submit production reports detailing job activity, materials processed, and equipment used.
- Reconcile jobs by comparing accounted processing results with reported results to ensure work is balanced.
- Submit report results to Lead staff for review.
- Identify software, hardware, or programming issues to the leadership team, including issues with return envelopes and missing bar codes.
- Conduct regular audits of insert quality and postage amounts to meet quality standards and reduce costs and duplicated work.
Benefits
- Competitive salary commensurate with experience, qualifications, and location.
- Bonus opportunity based on company and individual performance.
- 401(k).
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Health Savings and Flexible Spending Accounts.
- Life insurance.
- Paid time off.
- Paid parental leave.
- Tuition assistance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
