Output Processing Specialist (Mail Room Operator)

Texas Mutual • Austin, TX

3d • Hybrid

About The Position

The Output Processing Specialist manages large-scale print jobs and mailings to help keep customers informed. The role processes high-volume inserting for regulatory compliance, time-sensitive letters, and checks; operates intelligent inserters, meters, and printers; contributes to quality control projects; advises customers on cost-effective mailing solutions; handles incoming mail and packages; performs clerical support; and provides customer service and issue resolution. The position is based in a flex-hybrid work environment, with Texas residency required and travel to the designated office as needed. The office is in the Mueller area and includes an on-site fitness center.

Requirements

• No prior experience required (0+ years).
• High school diploma or equivalent.
• Ability to lift 50 pounds and push heavy loads.

Nice To Haves

• Six months of experience in an output processing environment using a commercial inserter, meter, and high-volume printer.

Responsibilities

• Process high-volume inserting for regulatory compliance, time-sensitive letters, and checks under management direction.
• Operate intelligent inserters, meters, and printers.
• Participate in quality control projects.
• Advise customers on cost-effective mailing solutions.
• Receive, open, inspect, and deliver incoming mail and packages.
• Perform general clerical responsibilities to support departmental staff.
• Provide customer service and resolve issues.

Benefits

• Annual performance bonus and merit-based pay increase.
• Lifestyle Savings Account ($1,000 per year).
• Automatic 4% employer contribution to retirement plan.
• 401(k) plan with 100% employer match up to 6%.
• Student loan repayment matching in 401(k) plan.
• Three weeks of vacation time off.
• Nine paid holidays and two personal days each year.
• Day-one health, prescription, vision, and dental insurance.
• Life and disability insurance.
• Flexible spending account.
• Pet insurance and pet prescription discounts.
• Free on-site gym, fitness classes, and health and wellness resources.
• Free identity theft protection.
• Free student loan repayment and refinancing consultation.
• Professional development and tuition reimbursement.
• Employee referral bonus.
• Free on-site snacks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED