LVN or Medical Assistant (ENT)

Austin Regional Clinic: ARC•Austin, TX

12h

About The Position

Austin Regional Clinic is hiring an LVN or Medical Assistant to support its ENT clinic. The role includes documenting patient status and care, rooming patients, taking and recording vital signs, preparing patients for examinations, following clinic protocols, performing diagnostic tests, managing medication refill requests and triage callbacks, and maintaining rooms, supplies, laundry, and equipment. The position also requires adherence to company policies and dependable attendance. LVNs administer medications and injections, provide direct nursing care and treatments under physician orders, educate patients and families, communicate normal laboratory results, carry out patient follow-up, and may support vaccine management and immunization programs. They may also participate in the orientation of new employees. Staff Medical Assistants provide educational materials, administer medications within their training and scope of practice, contact patients about normal laboratory results, and review provider instructions concerning abnormal results. The schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m. Holiday shifts are required as directed by company policy.

Requirements

LVN: High school diploma or equivalent and graduation from an accredited vocational nursing school.
LVN: Current Texas Licensed Vocational Nurse license and current AHA-approved BLS Healthcare Provider CPR completion card; both must be maintained during employment.
LVN: Ability to engage others, listen, and adapt responses to meet others’ needs; coordinate actions with teammates toward common goals; and manage competing priorities.
LVN: Excellent computer and keyboarding skills, including familiarity with Windows, and excellent verbal and written communication skills.
LVN: Ability to perform professionally; understand, recall, and communicate factual information; follow oral and written instructions; organize information clearly; and apply common sense.
LVN: Knowledge of quality nursing practices and assigned duties, skill in nursing practices within the role’s scope, and skill in organization and efficiency.
LVN: Excellent customer service, interpersonal, and problem-solving skills; ability to manage multiple nursing activities amid frequent interruptions in a fast-paced environment; and excellent attention to detail.
Staff Medical Assistant: High school diploma or equivalent.
Staff Medical Assistant: Must have medical assistant experience, comparable direct patient-care experience such as CNA, EMT, or PCT experience beyond activities of daily living that includes manual vital signs and medications and/or injections, or graduation from a medical assistant program.
Staff Medical Assistant: Ability to administer medications and injections within the position’s scope within 90 days of hire.
Staff Medical Assistant: Knowledge of medical terminology; excellent organizational skills and phone listening skills; ability to multitask in a fast-paced environment, manage competing priorities, and work in a team.
Staff Medical Assistant: Excellent customer service, verbal and written communication, interpersonal, and problem-solving skills; excellent computer and keyboarding skills, including familiarity with Windows.
Staff Medical Assistant: Ability to engage others, listen and adapt responses to meet others’ needs, align actions with teammates’ goals, perform duties professionally, understand and communicate factual information, follow instructions, organize thoughts clearly, and apply common sense.
Staff Medical Assistant: Current AHA-approved BLS Healthcare Provider CPR completion card, or obtain one within 60 days of hire.
Work schedule: Monday through Friday, 7:30 a.m. to 4:30 p.m.; holiday shifts as required by company policy.

Nice To Haves

LVN: Previous experience in an ambulatory or acute care setting.
Staff Medical Assistant: Six months or more of experience as a Medical Assistant.
Staff Medical Assistant: Medical Assistant certification.

Responsibilities

Document patient status, care rendered, response to care, provider orders, and communications with patients and other healthcare providers.
Refill medications according to ARC protocols and review provider refill and medication refill in-baskets.
Room patients, take and document vital signs, and prepare patients for provider examinations.
Follow clinic protocols and directions from the nursing team leader or supervisor.
Perform diagnostic tests such as EKGs, audiograms, tympanograms, spirometry, and visual screenings, documenting and reporting as appropriate.
Monitor medical and office supplies and equipment, keep rooms stocked with current, unexpired supplies, and order supplies as needed.
Review the EPIC triage call in-basket for callbacks.
Clean patient rooms as needed, handle dirty laundry properly, and ensure the laundry cart is stocked with fresh linens daily.
Assist providers with sigmoidoscopy examinations and cardiac stress testing as needed, including equipment setup, patient preparation, and equipment cleanup and storage.
Maintain equipment, including autoclaves and speculums, and check expiration dates.
Follow company policies, including OSHA, HIPAA, compliance, and Code of Conduct requirements; maintain regular and dependable attendance; and follow company core competencies.
For LVNs: administer medications and injections, provide direct nursing care and physician-ordered treatments, and educate and counsel patients and families about health assessment, disease prevention, and health maintenance.
For LVNs: support vaccine management and immunization programs as assigned, including vaccine ordering and monitoring, vaccine maintenance, education, and required documentation.
For LVNs: call patients with laboratory results, perform follow-up related to laboratory results and diagnostics, appointments, referrals, medications, and callbacks, and participate in orienting new employees.
For Staff Medical Assistants: provide educational materials as directed, administer medications within physician direction and scope of practice, contact patients about normal laboratory results, and review provider instructions regarding abnormal results.
Work holiday shifts as required by company policy.