Luxury Travel Advisor - Europe

Ultimate Jet Vacations•Miami, FL

About The Position

UJV is a service-driven team of travel experts that supports luxury travel advisors worldwide by helping them create 5-star experiences for their clients. The company provides advisors with the knowledge and tools to grow their businesses and serve exclusive clientele, with a focus on passion, expertise, integrity, and attention to detail. The Luxury Travel Advisor – Europe Specialist supports partner travel agencies and their luxury clients. The role focuses on building strong relationships, creating bespoke European travel itineraries, converting leads into bookings, and exceeding sales targets. It requires strong organization, time management, and relationship-building skills to manage a high volume of leads and provide attentive support throughout booking and travel.

Requirements

  • Experienced travel agent specializing in booking Europe itineraries.
  • At least 3 years of proven sales success.
  • Basic understanding of margins versus markups.
  • Strong problem-solving abilities to overcome challenges and ensure client satisfaction.
  • Relationship-based sales skills and a track record of exceeding sales targets.
  • Exceptional organizational and time-management abilities to manage multiple tasks and prioritize effectively.
  • Strong attention to detail and ability to make personalized recommendations based on client preferences.
  • Proficient computer skills, including experience with CRM systems and travel reservation software.
  • Ability to work independently and as part of a team, demonstrating self-motivation and initiative.
  • Passion for Europe and European travel.

Responsibilities

  • Serve as the primary point of contact for partner travel agencies and their luxury travel clients, providing personalized, attentive, and informative service.
  • Use persuasive skills and strong closing techniques to convert leads into bookings.
  • Create bespoke luxury travel itineraries tailored to clients’ preferences and deliver a seamless travel experience.
  • Handle a high volume of leads and consistently work to exceed targeted goals.
  • Address client inquiries, resolve complaints, and manage issues during booking and travel, while remaining available to clients.
  • Build and strengthen relationships with partner agencies through communication, regular updates, proactive follow-ups, and support that encourages repeat bookings.
  • Maintain accurate, detailed records of client interactions, preferences, and bookings in the internal CRM system.
  • Stay current on luxury travel trends, destinations, and industry developments to provide informed recommendations.
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