Luxury Store Sales Professional

Ben Bridge Jeweler • Seattle, WA

2d • Onsite

About The Position

Ben Bridge Jeweler's flagship store in Downtown Seattle is seeking a full-time luxury store sales professional. The company has been in business for over 110 years, is a subsidiary of Berkshire Hathaway, and operates more than thirty stores across the United States. Ben Bridge aims to provide customers with quality experiences and jewelry to treasure for generations, building lasting relationships so customers return to the company as their jeweler for life.

Sales Associates create memorable customer experiences by understanding customer needs, making personalized recommendations, and presenting merchandise with enthusiasm and creativity. They build product knowledge, maintain customer information using company-supported technology, and inspect and clean customers' jewelry while consulting on jewelry and timepiece repairs. The role is suited to energetic, self-starting people who enjoy jewelry, relationship-building, and working independently as well as in close-knit teams. Fine jewelry, watch, or other luxury sales experience is preferred.

Requirements

• Be goal-oriented and sales-driven, with a passion for exceeding goals.
• Have a positive, enthusiastic, team-spirited work style and exhibit company core values.
• Demonstrate a commitment to outstanding customer service.
• Have strong attention to detail and high integrity.
• Be flexible with the work schedule, including holidays.
• Have excellent listening, written, and verbal communication skills and be fluent in English.
• Have at least 2 years of selling experience in a retail environment, or a combination of 3 or more years of customer service experience and education.
• Have a high school diploma or equivalent.

Nice To Haves

• Fine jewelry and/or watch sales experience, or other luxury sales experience.
• Bilingual skills.

Responsibilities

• Develop authentic relationships with customers by assessing their needs, making personalized product recommendations, and creating a memorable experience.
• Cultivate in-depth product knowledge and explain product features and benefits when presenting merchandise.
• Connect with existing and potential customers and maintain customer information using company-supported technology.
• Inspect and clean customers' jewelry and consult on repairs for jewelry and timepieces.

Benefits

• Health and welfare benefits, subject to meeting the minimum work requirement of 20 hours per week.
• Sales bonus, monthly incentives, and SPIFFs.
• Employee merchandise discounts.
• Paid training, including Gemological Institute of America certification after one year of service.
• Paid time off, including vacation, holidays, bereavement leave, and jury duty.
• Medical, dental, and vision insurance.
• 401(k) plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED