Luxury Jewelry and Timepiece Sales Professional, Crabtree Valley Mall

REEDS Jewelers•Raleigh, NC

3d•Onsite

About The Position

REEDS Jewelers is seeking a Luxury Sales Professional for its TAG Heuer Boutique at Crabtree Valley Mall in Raleigh. The role offers an opportunity to represent prestigious fine jewelry and timepiece brands in a high-performance luxury retail environment. The professional will deliver personalized, high-touch client service, develop lasting relationships with a diverse clientele, and meet individual sales goals while contributing to store success. The position also involves ongoing product learning, client outreach, teamwork, support for store events, and maintaining luxury retail standards. Candidates should have experience in luxury or client-centric retail and a passion for client service, sales, and relationship building.

Requirements

Experience in luxury or client-centric retail.
A strategic sales mindset and motivation to continuously elevate personal performance.
Proven customer-service success with a refined, global, and diverse clientele.
Strong interpersonal skills and a passion for relationship building and client development.
Self-starter who thrives in a fast-paced, dynamic environment and welcomes new challenges.
Creativity, adaptability, and a proactive approach to problem-solving.
Must be legally eligible to work in the U.S.
Must be able to sit or stand for extended periods as required.

Nice To Haves

Fine jewelry or timepiece background is strongly preferred.

Responsibilities

Create memorable one-on-one client experiences through personalized, high-touch service.
Understand clients’ stories, styles, and preferences and serve as a trusted advisor.
Build and maintain meaningful relationships with a global and diverse clientele.
Meet and exceed individual sales goals while contributing to overall store success.
Conduct thoughtful follow-up and client outreach using clienteling systems and CRM tools.
Collaborate with team members to provide seamless client interactions.
Continuously improve product knowledge of luxury jewelry and timepieces.
Maintain awareness of brand stories, materials, and craftsmanship.
Participate in ongoing training programs.
Represent REEDS’ brand and values through polished communication, presentation, and service.
Take a proactive and creative approach to problem-solving and client engagement.
Work collaboratively to achieve shared goals and support store success.
Support in-store events and brand activations.
Uphold the visual and operational standards of a luxury retail space.