Luau Musician (Lead Guitarist/Ukulele Player)

Highgate Hotels • Lahaina, HI

2d

About The Position

The Luau Musician is an expert performer on the instrument for which they are hired and works with the Luau Stage Manager to maintain the quality of the Luau Show, under the direction of the General Manager of Luau Operations. The role performs and learns the music for each show, supports other instruments in the Tahitian and Samoan segments, and adapts to different techniques and nightly show needs. The musician also helps identify and resolve technical problems and keeps instruments in good condition.

The role requires collaboration with the Luau Stage Manager, Luau Artistic Director, F&B Luau Manager, and other Luau staff. It includes attending rehearsals, training, meetings, and pre- and post-shift activities; following hotel, departmental, safety, sanitation, and liquor-law requirements; and providing an attentive, courteous guest experience. The musician must be able to harmonize and sing in Hawaiian, maintain an Aloha Spirit, and work a flexible schedule that includes evenings, weekends, and holidays.

This position requires at least two years of experience playing the hired instrument, at least two years of experience in a Luau show production or equivalent, previous guest service experience, and demonstrated knowledge of Hawaiian/Polynesian culture, songs, and dances. Physical requirements include frequent sitting, standing, walking, twisting, reaching, bending, and repetitive hand, wrist, and body motions, as well as occasional lifting of equipment weighing 20 to 50 pounds.

Requirements

• At least two years of experience playing the instrument for which the candidate is hired.
• At least two years of experience in a Luau show production or equivalent.
• Previous guest service experience.
• Demonstrated knowledge of Hawaiian/Polynesian culture, songs, and dances.
• Proven experience in a show production role or equivalent.
• High technical proficiency and knowledge of the hired instrument.
• Ability to harmonize and sing in Hawaiian.
• Ability to read and write in English and communicate effectively verbally and in writing.
• Ability to work cohesively with colleagues and managers and interact respectfully and honestly with coworkers and guests.
• Availability for flexible scheduling, including evenings, weekends, and holidays, and ability to adapt to nightly changes.
• Ability to attend scheduled rehearsals, training, and required hotel meetings.
• Ability to follow directions, accept critiques, learn quickly, work with minimal supervision, and maintain regular attendance.
• Ability to listen to, understand, and clarify concerns; make decisions; anticipate, prevent, identify, and solve problems; and perform duties accurately while multitasking and prioritizing.
• Ability to maintain confidential information and comply with hotel, departmental, and company standards and policies.
• Ability to maintain professional grooming and a warm, friendly demeanor.
• Ability to sit, stand, walk, twist, reach, and bend frequently, and perform frequent repetitive hand, wrist, and body motions.
• Ability to occasionally lift equipment weighing 20 to 50 pounds and frequently or constantly exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects.

Nice To Haves

• Knowledge of Hawaiian culture and language.

Responsibilities

• Work closely with the Luau Stage Manager, Luau Artistic Director, F&B Luau Manager, and Luau staff.
• Attend and participate in scheduled show rehearsals, trainings, pre-shift and post-shift meetings, and other required department and company meetings.
• Perform assigned pre-shift and post-shift duties.
• Learn and perform all music components for each Luau Show performance.
• Play the hired instrument at a master level and assist with other instruments in the Tahitian and Samoan segments.
• Learn other techniques as needed to perform music for songs and dances in the show.
• Identify technical problems and resolve issues as soon as possible.
• Keep instruments in good condition and report problems requiring the Luau Stage Manager’s attention.
• Comply with local and liquor laws, health and sanitation regulations, hotel rules, standards, and policies.
• Provide an excellent guest experience and contribute to guest satisfaction.
• Harmonize and sing in Hawaiian.
• Perform other duties as directed by supervisors or management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed