LST Crossdock Supervisor - Portland

Les Schwab Tire Centers•Portland, OR

About The Position

Supervise and oversee daily operations for the Transport Department, including the Cross Dock facility and drivers, by organizing and monitoring workflow and staff. The role ensures that products are received, accurately documented, and distributed efficiently and on time; oversees employee training and performance; manages staffing and workload; and supports safe, effective operations. The supervisor also manages departmental hiring, performance reviews, coaching, and professional development. The job description notes that it is not all-inclusive and duties may change or be added as necessary. Employment is at will.

Requirements

  • High school diploma, GED, or equivalent.
  • Demonstrated experience in the Transport department; experience in a similar field may be substituted for departmental experience.
  • Ability to operate shift-related equipment with required certification.
  • Ability to demonstrate strong leadership skills.
  • Strong knowledge of Transport processes, computer programs, and equipment.
  • Ability to acquire and maintain CPR and first aid certification.
  • Excellent analytical skills to identify root causes and corrective actions.
  • Clear, polite verbal and written communication skills, including effective drafting, proofreading, listening, and asking appropriate questions.
  • Ability to handle proprietary information confidently, effectively, and discreetly.
  • Excellent phone and people skills to support inquiries.
  • Willingness to adapt positively to organizational, process, and technology changes in an ever-changing environment.
  • Ability to manage, motivate, and develop employees; encourage teamwork; delegate and provide direction; set and communicate expectations; monitor performance; and coach employees.
  • Ability to multitask in a fast-paced environment and use time effectively to plan and accomplish goals.
  • Ability to prioritize work, pay attention to detail, and manage time effectively.
  • Ability to maintain a safe working environment by monitoring for hazards, correcting unsafe procedures or conditions, reporting safety issues, participating in safety committees or meetings, and following company policies and hazardous energy and materials procedures.
  • Ability to talk or hear regularly and remain stationary for at least 70% of the time; ability to frequently move around the complex for the remainder of the time.
  • Close, distance, and color vision and ability to adjust focus.

Nice To Haves

  • A minimum of 5 years of experience in the Transport department is preferred; experience in a similar field may be substituted for departmental experience.
  • Acquiring and maintaining a CDL is highly preferred.

Responsibilities

  • Oversee department operations and drivers to ensure products are received, accurately documented, and distributed efficiently and on time.
  • Manage daily workload and workforce planning, assign responsibilities based on employee skills and qualifications, and adjust assignments based on workload and staffing.
  • Oversee and provide staff training, monitor work for safety and correctness, and monitor progress across department work.
  • Oversee training, support, and evaluation of direct reports.
  • Document and evaluate shift and staff metrics, safety, workforce planning, and projections for future and seasonal needs.
  • Interview and hire departmental staff and ensure proper staffing levels.
  • Review staff performance through coaching, annual performance evaluations, and corrective action when necessary.
  • Support and motivate the departmental Lead through coaching, training, and monitoring, and foster their professional development.
  • Perform other duties as assigned.
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