Sr. Crossdock Supervisor - Nights

Saddle Creek•Atlanta, GA

About The Position

The Senior Crossdock Supervisor directs and supervises daily warehouse activities in a cross-dock operation. The role oversees receiving, warehousing, packaging, and shipping to deliver superior customer service while meeting cost objectives. It establishes labor requirements and plans and schedules driver and warehouse functions, and may assist the Operations Manager with long-term planning. The supervisor is also cross-trained in other areas of the business, including Transportation and Transportation Management. The position leads a team of 20–25 associates and promotes a safe, organized, and accountable workplace. It applies Lean principles, 5S standards, food safety and quality requirements, and operational improvement practices to support productivity, accuracy, and service levels. The stated schedule is Wednesday through Sunday, 11:00 PM to 9:00 AM.

Requirements

High school diploma or GED.
At least three years of leadership experience in a warehouse, distribution, or food-related environment.
At least two years of experience using a Warehouse Management System (WMS).
Forklift certification.
Strong working knowledge of Lean methodologies, 5S, and continuous improvement practices, with a track record of measurable results.
Experience in high-volume, process-driven environments emphasizing quality and compliance.
Ability to build relationships, lead teams, and create a culture of accountability and engagement.
Problem-solving skills, including evaluating data, identifying root causes, and implementing sustainable solutions.
Strong attention to detail, accuracy, organization, and operational excellence.
Sense of urgency and ownership in resolving internal and external customer issues.
Positive, proactive attitude and commitment to team success and continuous improvement.
Excellent communication, reporting, and time management skills.
Ability to present information clearly to associates and leadership.

Nice To Haves

Bachelor’s degree.
Hands-on experience in operations requiring strict food safety compliance; AIB or similar standards are strongly preferred.

Responsibilities

Coordinate and lead the daily workload of 20–25 associates, assigning work effectively to meet customer needs and operational goals.
Apply Lean principles, 5S standards, and process optimization to improve efficiency and reduce waste.
Identify operational gaps and implement improvements to productivity, accuracy, and service levels.
Ensure compliance with food safety and quality standards, including AIB regulations and internal procedures.
Enforce company safety policies and 5S practices to maintain a safe and organized work environment.
Monitor departmental KPIs and address performance trends and operational challenges.
Use and ensure accurate use of WMS, TruckMate, and PeopleNet systems for real-time updates and inventory accuracy.
Lead or support physical inventories, new customer implementations, and process improvement initiatives.
Maintain accurate inventory by identifying and resolving discrepancies and leading root cause analysis.
Train, coach, and develop associates on standard work, Lean practices, and operational expectations.
Conduct performance evaluations, provide feedback, and manage corrective actions as needed.
Promote a positive, team-oriented culture by recognizing contributions and encouraging accountability.
Perform additional duties and lead improvement initiatives as assigned.