Sr. Crossdock Supervisor - Nights

Saddle Creek Logistics Services•Atlanta, GA

About The Position

The Senior Crossdock Supervisor directs and supervises daily warehouse activities in a cross-dock operation. The role oversees receiving, warehousing, packaging, and shipping to provide superior customer service while meeting cost objectives. The Supervisor establishes labor requirements and plans and schedules driver and warehouse functions, and may assist the Operations Manager with long-term planning. The position is cross-trained in other areas of the business, including Transportation and Transportation Management. The schedule is Wednesday through Sunday, 11:00 PM to 9:00 AM.

Requirements

High school diploma or GED.
At least three years of leadership experience in a warehouse, distribution, or food-related environment.
Hands-on experience in operations requiring strict food safety compliance.
At least two years of experience using a Warehouse Management System (WMS).
Forklift certification.
Strong working knowledge of Lean methodologies, 5S, and continuous improvement practices, with a track record of measurable results.
Experience in high-volume, process-driven environments emphasizing quality and compliance.
Ability to build strong relationships, lead teams, and create a culture of accountability and engagement.
Problem-solving skills, including evaluating data, identifying root causes, and implementing sustainable solutions.
Strong attention to detail, accuracy, organization, and operational excellence.
Demonstrated urgency and ownership in resolving internal and external customer issues.
Positive, proactive attitude and commitment to team success and continuous improvement.
Excellent communication, reporting, and time management skills.
Ability to present information clearly to associates and leadership.

Nice To Haves

Bachelor’s degree.
Experience with AIB or similar food safety standards.

Responsibilities

Coordinate and lead the daily workload of 20–25 associates, assigning work effectively to meet customer needs and operational goals.
Apply Lean principles, 5S standards, and process optimization to improve efficiency and reduce waste.
Identify operational gaps and implement improvements to enhance productivity, accuracy, and service levels.
Ensure compliance with food safety and quality standards, including AIB regulations and internal procedures.
Maintain a safe, organized work environment by enforcing company safety policies and 5S practices.
Monitor departmental KPIs and address performance trends and operational challenges.
Use and ensure accurate use of WMS, TruckMate, and PeopleNet for real-time updates and inventory accuracy.
Lead or support special projects, including physical inventories, new customer implementations, and process improvement initiatives.
Maintain accurate inventory levels, resolve discrepancies, and lead root cause analysis.
Train, coach, and develop associates on standard work, Lean practices, and operational expectations.
Conduct performance evaluations, provide feedback, and manage corrective actions as needed.
Promote a positive, team-oriented environment by recognizing contributions and encouraging an accountable culture.
Perform additional duties and lead improvement initiatives as assigned.