LPN Hospice On-Call

JKV Careers•Lee's Summit, MO

1d•Onsite

About The Position

The LPN Hospice On-Call serves as the central point of telephone triage for hospice patient and family issues after business hours, on weekends, and on holidays. The position provides clinical assistance, nursing care, instructions, and support to patients and families in homes, nursing homes, and contracted inpatient hospice facilities. The nurse assesses care needs and level of care, plans and coordinates services with agency staff and community resources, and completes visits as needed. The role supports the Village Hospice mission, values, and service and hospitality (PRIDE) expectations, and completes training required by policy. This position may require coverage through one of several schedules: seven nights on followed by seven nights off; four 10-hour shifts; or a weekend shift beginning at 4:30 p.m. Friday and ending at 8:00 a.m. Monday. Coverage during business days runs from 4:30 p.m. to 8:00 a.m.; weekend and holiday coverage runs from 8:00 a.m. to 8:00 a.m. the following day. The associate travels daily in the greater Kansas City metro area, uses their own transportation, and may be exposed to outdoor elements and infectious diseases. The position receives supervision from the Clinical Manager and has no supervisory responsibilities.

Requirements

Completion of an accredited School of Nursing.
Missouri Licensed Practical Nurse (LPN) license; willingness to obtain licensure in another state within 90 days of hire.
Current Basic Life Support (BLS) certification or ability to obtain it before direct patient contact.
Valid driver’s license and proof of auto insurance; must provide own transportation.
Strong telephone interviewing, assessment, communication, and negotiation skills.
Ability to work in a field setting and make sound nursing judgments.
Knowledge of the physical, psychosocial, and spiritual needs of terminally ill patients and their caregivers.
Demonstrated knowledge and skills to provide care to and communicate with primarily geriatric patients.
Intermediate computer software knowledge and skill.
Ability to assess client-status data and interpret information needed to identify age-specific client needs.
Ability to read, write, and communicate in English well enough to complete reports, interpret Plan of Care instructions, and interact with patients, families, physicians, caregivers, and staff.
Ability to communicate with professionalism, tact, and patience with patients, families, staff, business associates, and the public.
Knowledge of occupational disease and injury prevention regulations, including universal precautions and prevention of contamination.
Ability to plan and organize duties, manage multiple tasks, work under pressure with frequent interruptions, and work independently with minimal supervision.
Ability to provide coverage under one of the listed on-call schedules.
Ability to meet the stated physical demands, including lifting, carrying, pushing/pulling, coordination, climbing, bending, reaching, balance, and standing or walking.

Nice To Haves

Certified Hospice and Palliative Nurse (CHPN) certification.
Two years of recent professional nursing experience, including at least one year in hospice.
Experience triaging patient-related calls.

Responsibilities

Provide home or facility visits for patient assessment, treatment, and support, including possible death pronouncement and crisis management.
Plan comprehensive services for patients and families and develop or revise nursing care plans and goals in conjunction with the patient’s physician.
Complete telephone triage calls using clinical knowledge and judgment, resolving issues at the point of contact as much as possible.
Make sound decisions and set priorities.
Work cohesively with interdisciplinary team members to meet customer needs and maximize efficiency.
Represent the John Knox Village Hospice program professionally to its constituencies and the public.
Maintain current knowledge of hospice and community programs and services.
Complete appropriate care coordination notes, on-call logs, visit notes, and other pertinent clinical documentation.
Report on-call activities to the team at the end of each call shift and ensure documentation is completed and synchronized by 8:00 a.m. the following day.
Assist with, provide, or arrange delivery of medications and supplies needed after business hours, on weekends, or on holidays.
Attend interdisciplinary team meetings following the on-call period for discussion, consultation, and evaluation of patient and family needs.
Act as a preceptor for new nursing staff during orientation as directed.
Attend staff meetings and educational in-services as required by the agency.
Provide care consistent with standards of practice and use other team members appropriately.
Adhere to safety regulations and requirements and maintain acceptable workplace conduct.
Perform other responsibilities assigned by the supervisor in response to business needs.